GLADYZ MAXEY
BOISE, UNITED STATES *****
580-***-**** adub71@r.postjobfree.com
Hardworking individual with skills in word processing, time management and scheduling. Analytical problem-solver comfortable working in fast-paced environments with minimal oversight. Excellent skills in HRIS systems and file management systems. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
EDUCATION
Master of Science - Human Resources Administration
East Central University // Ada, OK // December 2021
Bachelor of Science - Hospitality Management
Cebu Technological University // Cebu City, Philippines 6000 // April 2014
SKILLS
Sales
Budgeting
Market Strategy
Social Media Marketing
MS Office Proficiency
Recordkeeping
IOS
Applicant Screening
Onboarding
Multilingual
WORK HISTORY
Enagic - Kangen Water
Business Consultant // Ada, OK // March 2020 to August 2021
Introduced new methods, practices and systems to reduce turnaround time.
Used social media to reach and network with clients daily to optimize growth and profitability.
Walmart Supercenter
Associate // Ada, OK // April 2019 to November 2019
Worked varied hours to meet seasonal and business needs.
Configured desktop computers, peripherals and accounts and assigned suitable security levels.
Liaised with customers to assist with computing operations and resolve concerns.
Crystal Ski Resort
Line Cook/Banquet Server // Enumclaw, WA // December 2014 to March 2016
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Cultivated warm relationships with regular customers.
Metro Park Hotel
Hotel Front Desk Clerk // Cebu City, Philippines // January 2014 to June 2014
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Collected room deposits, fees and payments.
Red Ribbon Bakeshop Inc.
Customer Service Cashier // Cebu City, Philippines // September 2012 to March 2013
Maintained customer satisfaction with quick and professional handling of product returns.
Utilized POS system to handle customer cash and credit card transactions.
Six Flags New England
Hostess // Agwam, MA // January 2012 to July 2012
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.