Customer Service Maintenance Worker

John Price

** ******* ****, ***********, ********, 62704, US • 217-***-**** • **********@*****.*** Honest, reliable, good work ethic, work well with

City and non-city driving

Transportation

Purchasing

GPS and route planning

Commercial driving expertise

Materials transport

Logging paperwork

Defensive driver training

Knowledge of state roads and highways

Route planning

Route logs

Fast learner

Valid [State Name] driver's license

Vehicle inspections

Commercial driving

Safety standards and protocols

Customer service

Air Brake Certification

High School - 1986

Springfield Southeast High - Springfield, IL

Driver - June, 2016 to November, 2022

Beelman Truck Co - Springfield, IL

Kept management up to date on daily activities by updating [Software] logs with data such as mileage, gas consumption, and any unusual occurrences. Picked products for specific routes according to pick sheets. Met consistent safety goals by adjusting my driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving behaviors.

Cleaned and maintained the vehicle and checked for damage after each shift. Inspected truck equipment and supplies and alerted supervisors to any problems or potential safety hazards. Kept detailed records of all deliveries, including [Type] and [Type] data. Checked in with dispatch to see if there were any upcoming appointments and to get an update on my current location. Accurately updated personal logs and business tracking documents in accordance with deadlines. Ensured that products were delivered on time in order to provide exceptional customer service. Planned efficient routes to avoid delays and keep schedules on track. Performed pre- and post-trip inspections to evaluate vehicles and determine maintenance requirements. Highway Maintenance Worker - November, 2012 to March, 2016 Illinois Department of transportation - Springfield, IL Applied caulk, sealants, and other agents to the surfaces that had been installed. Cleared major transportation routes by removing snow, ice, and debris from roadways after storms. Ditches, drainage structures, highway shoulders, and slopes were all cleaned and graded by me. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Self-employed restaurant owner - June, 1993 to August, 2015 D&J CAFE - Springfield, IL

Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.

Cleaned areas on a regular basis to ensure sanitary and safety standards, as well as to improve service flow. Spearheaded menu and staff development through detailed training and facilitation of staff meetings. Mentored staff on kitchen goals and daily work expectations and parameters. Regular preventive maintenance and repair schedules allowed me to keep the facility and equipment in good working order. Was in charge of the restaurant's daily operations and [Number] employees. Created menus for lunch, dinner, and the bar, as well as special menus for in-house events and catering. Found vendors, negotiated contracts, and ensured that high-quality supplies were delivered on time. Prepared over [Number] [Type] meals per day, collaborating with kitchen and FOH staff to keep service flowing smoothly. Reduced the restaurant's annual food and labor costs by [Number]% through proper budgeting, scheduling, and inventory management. Oversaw shifts while preparing food and fulfilling requests according to specifications. Kept the kitchen staff's skill level up by properly coaching, counseling, and disciplining them. Was in charge of the restaurant's overall operations. Checked the temperature of the meat, adhering to strict food safety and preparation standards prior to plating and serving dishes.

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