Lolita Olbertz

Atlanta, GA *****

adub0x@r.postjobfree.com

+1-678-***-****

To establish a career in an office environment that utilizes and challenges my current skills with an opportunity to acquire new skills

Work Experience

Scheduler

Change Healthcare

October 2021 to December 2021

Initiated phone calls to doctors' offices, clinics, and hospitals to acquire medical records for review for insurance claims.

Assistant Manager

UPS Store - East Point, GA

September 2020 to January 2021

Responsible for same duties as when employed at Store #5770, but also responsible for counting daily register intake and bank deposits, periodic accounting reports to corporate office, employee evaluation, and notary public duties.

Assistant Manager / Sales Associate

UPS Store - Sandy Springs, GA

September 2019 to September 2020

Processes shipping of packages and documents for customers; Experience in opening and closing procedures. Knowledgeable in various shipping methods and offers viable shipping solutions based upon the customer's needs. Prepares copies and faxes for customers. Interacts closely with UPS drivers daily to ensure all packages and documents are collected. Excellent customer service skills and willingness to shift easily between sales associate duties and managerial responsibilities. Office Manager / Coordinator

Forensic Home Inspections - Atlanta, GA

June 2018 to March 2019

Schedules residential property inspections for homebuyers and real estate agents in five major cities nationwide (Atlanta, Miami, Orlando, Chicago, and Houston). Reviews inspection reports for content and completeness. Responded to emails, answered phone calls and resolved complaints. Responsible for bi- weekly payroll creation and distribution. Manage QuickBooks. Process payments over the phone. Sales Associate -Cashier work

Pet Supermarket

June 2017 to February 2018

customer assistance, pet care, unloading delivery truck and stocking shelves. Experience in store opening and closing procedures.

Guest Experience Specialist

Petco

June 2016 to November 2017

Processing customer purchases and returns, merchandise sales, and pet care. Account Executive

CS Blackbell Agency

December 2016 to February 2017

Face-to-face customer interaction with the purpose to obtain donations for charitable organizations Cashier

PetSmart

February 2016 to June 2016

Processing customer purchases and returns, merchandise sales, and pet care Education

North Springs Charter High School

Skills

• Organized and efficient, experience in a customer-facing environment, either personally or by telephone / e-mail

• Experience in handling money through cash register transactions in a retail culture

• Experience in payroll via ADP and QuickBooks

• Knowledge of various computer programs, including Excel, Word, Palm-Tech software, Power Point and Outlook

• Easily adapts to changes in job responsibilities and schedules

• Strong team player and self-starter

• Commissioned Notary Public Bi-lingual (fluent in English and Russian)

• Typing

• Microsoft Excel

• Customer Service

• Microsoft Word

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