Customer Service File Clerk
Resume:
Susan Poudrier
Tulsa, OK 74112
*************@*****.***
SKILLS
Excellent administrative and organizational skills, Knowledge of different administrative programs (including Microsoft Office, Microsoft Excel, Outlook, PowerPoint and Kronos), also possess knowledge of various office and retail equipment and technologies, over 14 years of Human Resources experience (which includes hiring, onboarding, coordination of training, performance management, benefits review and assistance, time card/payroll processing and policy review for employee adherence), Knowledge and practice of excellent customer service skills in assorted environments, Attention to detail, Training and Development experience, Team support at all levels, Always willing to learn and grow. EXPERIENCE
Reasor’s, LLC/Brookshire’s Grocery Company, Various store locations in Oklahoma — positions included Cashier (approximately 1 month), Customer Service Office Clerk (approximately 2 months), Personnel Coordinator/Human Resources (approximately 13 years) and Personal Shopper (approximately 2 years)
November 2, 2007 - July 1,2022
RPCS, Inc./Food Pyramid, 41st and Peoria location — positions included Bookkeeping and Hiring
October 12, 2007 - November 1, 2007
Albertson’s, LLC, Stores at 41st and Peoria and 51st and Harvard and the Tulsa area division office — positions included Cashier (approximately 2 years), Customer Service Supervisor
(approximately 2 years, working shifts as a Cashier and Store Receiver, consecutively and as needed), Store Receiver (approximately 2 years, working shifts as a Cashier and Customer Service Supervisor, consecutively and as needed), Assistant to area Employee Training and Development Supervisor (approximately 4 years) and Store Personnel Manager (Approximately 1.5 years) October 9, 1998 - October 11, 2007
Albertson’s Distribution Center, Ponca City, OK — positions included Selector and Receiver June 03, 1996 - October 01, 1998
Maxwell Staffing, Inc, Tulsa, OK — Medical File Clerk October 02, 1995 - May 10,1996
Bud’s Family Foods, Yale Location, Tulsa OK — Deli Manager December 01, 1994 - September 01, 1995
Video Country, Jacksonville, AR — Sales Clerk
May 04 - October 03, 1994
Bethphage Mission, South, Tulsa, OK — Community Living Instructor January02 - August 02, 1993
Wanenmacher Productions, Inc, Tulsa, OK — Secretary/Receptionist August 05, 1991 - November 15, 1992
The National Association of State Auditors, Comptrollers and Treasurers (NASACT), Washington, DC — Secretary/Receptionist
January 03 - July 01, 1991
Shell Heritage Vacations, Alexandria, VA — Secretary/Receptionist November 1989 - January 1991
U.S Navy — Yeoman 3rd Class, Honorable Discharge
November 1984 - November 1992, including reserve time (I am able to present a DD-214, if needed) EDUCATION
Tulsa Community College, Tulsa, OK- Graduated, Associates in Arts, main focus Psychology January 1998 - December 2001
Naval Basic Electricity and Electronics School, Orlando, FL - Graduated January - June 1985
King George High School, King George, VA - Graduated, GPA 3.5 September 1980 - May 1984
Contact this candidate