Sidney McClendon

Accomplished and certified Pharmacy Technician with 4 years of experience in retail pharmacy environment. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Full time 340B Analyst and Coordinator, currently furthering education for Advanced 340B Operations Certification. Skills

HIPAA

Updating medication histories

Manual and automated medication dispensing

Patient confidentiality

Assisting pharmacists

Receiving incoming supplies

Processing payments

Information gathering

Data Entry

Multitasking Abilities

Attention to Detail

Flexible and Adaptable

Data Modeling

Trend forecasting

Planning and Coordination

Work History

340B Analyst & Certified Pharmacy Technician

Address Waynesboro, PA, 17268

Phone 240-***-****

E-mail aduawz@r.postjobfree.com

Jun 2021 -

Current

340B Analyst

Keystone Health, Chambersburg, PA

Manage patient data entry for portals

Update newly approved reduced fee patients

Monitor reports to ensure correct HL-7 patient updates Assist 340B program manager with monthly patient transfers Review contract pharmacy invoices for correct prices Research, evaluate and assist in the processing of overrides for eligible referral pharmacy claims to ensure compliance and optimal outcomes for patients Perform monthly self audits of entity owned and contract pharmacies Involvement with clinic administered drug processes Monitor 340B cash claims by reviewing reports to verify patient eligibility Assist 340B manager with pending referral claims in SunRx, Wellpartner and CloudMed (Par8o)

Ensure that processes/reporting/documentation and audit trails meet organization, regional, national, state and federal requirements/guidelines Sep 2017 -

Jan 2022

Certified Pharmacy Technician

Keystone Health, Chambersburg, PA

Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments. Communicated directly with doctors offices via telephone, fax, and email. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items. Reviewed and verified customer information and insurance provider information.

Maintained drug inventory levels by ordering necessary medications Communicated with prescribers to verify medication dosages, refill authorizations and patient information.

Collected co-payments or full payments from customers. Answered incoming phone calls and addressed questions from customers and healthcare providers.

Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Restocked automated medication dispensing equipment. Resolved non-routine issues like third-party billing, computer system and customer service issues.

Jan 2014 -

Jan 2017

Bartender/Server

Taverna 5450, Fairfield, PA

Set up bar for operation, obtained cash bank and stocked service bar. Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Took customer orders and capitalized on opportunities to sell special beverage and food options.

Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.

Kept alcoholic beverages well-stocked and organized to meet expected demands.

Maintained secure cash drawers, promptly resolving discrepancies for accuracy.

Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.

Upsold daily specials and beverage promotions to exceed daily sales goals. Assisted servers with specialty drinks orders by preparing on-demand items without delay.

Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods. Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.

Checked identification to enforce age regulations for alcoholic beverages. Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.

Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.

Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.

Jan 2012 -

Jan 2014

Bartender/Server/Cook

Carroll Valley At Liberty Mountain Resort, Carroll Valley, PA Greeted and maintained relationships with regular customers. Kept register accurate through correct billing, payment processing and cash management practices.

Prepared food items to meet recipes, portioning, cooking and waste control guidelines.

Maintained well-stocked stations with supplies and spices for maximum productivity.

Ordered and received products and supplies to stock kitchen areas. Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.

Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers. Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.

Folded napkins and prepared silverware sets to provide adequate supply for host station.

Upsold daily specials and beverage promotions to exceed daily sales goals. Kept alcoholic beverages well-stocked and organized to meet expected demands.

Took customer orders and capitalized on opportunities to sell special beverage and food options.

Jan 2011 -

Jan 2012

Ticket Sales

Liberty Mountain Resort, Carroll Valley, PA

Balanced Point of Sale (POS) system daily and reported discrepancies to management for resolution.

Stocked ticket sales counter with brochures, rack cards and other promotional materials for guest use.

Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.

Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills. Jan 2010 -

Jan 2011

Dietary Aide

St. Josephs Ministries, Emmitsburg, MD

Quickly and accurately served specific meals to patients with special dietary needs.

Patiently and compassionately assisted patients requiring assistance eating meals.

Prepared and expedited food orders to support waitstaff and other team members.

Washed plates, cups, serving and eating utensils and kitchen equipment. Education

Social Work

Frederick Community College - Frederick, MD

High School Diploma

Catoctin High School - Thurmont, MD

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