Professional Summary
Skills
Work History
Bџіюћ MюџѐѢѠ RђѠѢњђ
**** ********** *****,*********,** 37217 • 615-***-**** • **************@*****.*** Hard worker
Pays attention to deatail
Highly Ambitious
Exceptional Leader
Report writing
Strong verbal communication
Data entry
Pricing tool development
Team liaison
Self-motivated
Interpersonal and written communication
Materials preparation
Conflict resolution
Public speaking
Extremely organized
Team leadership
Commissary, 06/2018 to Current
Christie's Cookies – Nashville, Tennessee
Produce various cookie dough products which are shipped to our commerical business customers on a daily basis.Be able to lift 50lbs of product throughout the entire duration of the shift. Direct Support Professional, 05/2016 to 01/2018
Rochelle Center – Nashville, Tennessee
Maintained a clean, safe and well-organized patient environment. Transported individuals to medical appointments and other errands Assisted disabled clients in any way necessary to facilitate independence and well-being. Monitored progress and documented any status changes accordingly. Worked to improve and enhance patient lives through effective and compassionate care. Ensured safety and well-being of each patient in alignment with care plan. Developed rapport with patients to create a safe and trusting environment for care. Developed patient care plans, including assessments, evaluations and nursing diagnoses. Routinely collaborated with department managers to correct problems and improve services. Identified process improvements in the day-to-day functioning of the department Demonstrated ability to lead and motivate outstanding healthcare teams. Retail Sales Assistant, 07/2014 to 05/2015
Southeasten Salvage Home Emporium – Huntsville, Alabama Answered customer telephone calls promptly and in an appropriate manner. Communicated clear expectations and goals to each team member. Assigned work to team members based on company needs, personal strengths and job knowledge. Prioritized helping customers over completing other routine tasks in the store. Completed all cleaning, stocking and organizing tasks in assigned sales area. Responded to customer questions and requests in a prompt and efficient manner. Alerted customers to upcoming sales events and promotions. Determined customer needs by asking relevant questions and listening actively to the responses. Supervised and directed all merchandise and shipment processing. Welcomed customers into the store and helped them locate items. Priced merchandise, stocked shelves and took inventory of supplies. Stocked and replenished merchandise according to store merchandising layouts. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Completed all daily tasks and special assignments with an efficient and quality-driven approach. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. Engaged with customers in a sincere and friendly manner. Built relationships with customers to increase likelihood of repeat business. Handled all customer relations issues in a gracious manner and in accordance with company policies.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Peer Support Specialist, 08/2013 to 05/2014
Va Hospital – Birmingham, Alabama
Observed strict regulations and procedures regarding each individual so that their personal and health information was kept confidential.
Transported individuals to medical appointments and support meetings whenever needed. Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Demonstrated an extensive knowledge of recovery and wellness principles and shared this information with others who were struggling in their own recovery. Communicated with individuals' family members, offering information and insight into support Education
Certifications
services available at the community level.
Connected families with resources when children were identified as needing further assessment. Coordinated and implemented training to public health professionals. Communicated with individuals of all ethnic and cultural backgrounds on a daily basis. Assessed clients' specific needs and created fundraising programs to assist them in meeting their goals.
Assessed clients' work readiness, made referrals and coached clients on job searches. Served as the primary point of contact for the city with all media representatives. Maintained equipment and inventory records.
Identified and addressed clients' barriers to self-sufficiency such as substance abuse and educational deficiencies.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Provided emotional support while with residents to develop long term plans and goals. Coordinated scheduling, marketing, contract logistics and maintenance of supplies and equipment. Gathered information and filed reports to resolve complaints. Evaluated strengths of team members and assessed vacancies to match volunteers with positions. Prepared weekly written and oral reports about community service programs. Worked with leadership staff and special committees to define volunteer mission and set standards. 14r Braley Linebacker Crewmember, 09/1997 to 09/2000 U.S. Army – Colorado Springs, Colorado
.Drive and operate the Bradley Linebacker
Operate two way radios to communicate battle orders Operate target sighting equpiment
Operate turrets and fire guns
Maintain and repair the vehicle
Read maps compasses and battle plans
High School Diploma: 1994
Thompson High School - Alabaster, AL
Emt certified
Peer Support Specialist