Customer Service Inbound
Resume:
**** ******* *** **********, ** *****
812-***-**** + aduauz@r.postjobfree.com
STEPHANIE MILLER
Team Player
Self Motivated
Customer Service Oriented
Quick Learner
EDUCATION
Ivy Tech Community College, Evansville, IN
Associate of Applied Science in Paralegal Sti
Expected graduation: May 2012
WORK EXPERIENCE
V12-Presemt Casino Aztar Evansville, IN
Prov
de excellent customer service while
+ Making change
* Processing cash advances from checking accounts or credit ca
Cashing intichets and chip
© Completing various paperwork and logs
© Table fillsereda
+ Making foe lise wiewlye tills and slot pouches
1 Meetings & Events International Evarville, IN
ci asa temporary employee with Manpower in April 2010 then was hiced fll ime by Meetings & Everts
Inmernstional in ne 2010
«Called for missing receipts
+ Emered receipts into appropriate programs and categories
© Scanned receipt
06-2/10 CMCLFifth Third Bank Evansville, IN
Started as 3 temporary employee with Kelly Services in January 2006 then was hire full time by CMC in January 2007,
+) Inbound customer sevice on new and existing credit card accounts far muksple client
+ Collections anexisting crit card accounts for muti cles
1002-405 First American Tile Company Roseville, CA
Stated asa temporary employee with Manpoveer in October 2002 then was hired full ime by Fit American Tile in
Pulled dacumerts from film fiche
© Scanned int file copy
+ Emailed documents for distribution
+ Stuffed envelopes
¢ Ran through postage machine
Fh Third Bank Evaneville, IN
Provided excellees eutomer sevice by answering incaming calls eganding checking and savings accourt
1299-1101 Licherman & Associates Evansville, IN
+ Amwesed incoming phone hes
¢ Transfer to appropriate voice mail boxes
* Scheduled appointments
¢ Determined eligibility for child care services
* Typed business lesters to clients to request information
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