Center Representative/Legal Assistant
Resume:
MICHELLE J WEBSTER
Owenton, KY 40359
************@*****.***
Skills Summary
Multi line phone system
Daily Balancing Reports
Call Center Experience
Payroll Experience
Clerical Experience
Office Manager Experience
Legal Assistant Experience
Microsoft Office
Customer Service Experience
Collections Experience
Problem Solving Skills
Basic Accounting Experience
Filing
Operating basic office equipment
Quickbooks
Education
High School Diploma, special seal in Finance/Banking, 1996 The Hair Design School, Cosmetology Degree, 1999-2000 2
Experience
Owen Electric Cooperative
Billing and Member Services 2012-2022
Tenured Call Center Representative, answering calls from members calling in regards to billing or account inquiries, processing payments, collecting on delinquent accounts, performing account adjustments, completing daily and monthly balancing reports, completing monthly collection reports, being a member of the Health and Wellness team, being a member of the Events team, assisting in working at branch offices as needed processing payments, running daily reports for automatic draft payments, keying batch payments and end of day balancing.
William R. Adkins, Attorney at Law
Legal Assistant/Office Manager 2006-2012
Assisted multiple Attorneys in preparing and processing legal documents, entered billable hours into quickbooks, sent out monthly invoices to clients, answered phones, booked appointments, ordering office supplies, filing, preparing client files for court, maintained schedules for attorneys, managed office in the absence of Mr. Adkins, collecting on delinquent invoices, entered data into the electronic bankruptcy court filing system, met with clients for initial intake information.
City of Florence
Public Works Clerk/Payroll 2004-2006
Assisted the Director of Public Works, Director of Parks and Recreation and Code Enforcement Administrator, performing basic clerical duties, taking phone calls from residents, directing calls to the appropriate departments, scheduling for all public park reservations, showing public venues to residents who wanted to book said venues, ordering office supplies, processing payroll for our department and submitting said payroll to Finance Department. Maui Tanning & Nails By Michelle
Manager/Owner 2000-2004
Owned and operated a tanning and nail salon, cosmetology, manicures, pedicures and application of various types of artificial nails, ordering and selling merchandise.
*References available upon request
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