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Customer Service Office Manager

Location:
Post Falls, ID, 83854
Salary:
40,000
Posted:
December 27, 2022

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Resume:

Jeanne Barrett-Usher

Hauser, ID 509-***-**** aduapj@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Extensive experience in office management and customer service in a variety of industries, including medical, law enforcement, and educational facilities. Comprehensive knowledge of computers, printers, and general office software, like Microsoft Word, Publisher, and Excel. Also, has experience working in specific law enforcement related software. A calm, conscientious, accurate, and deeply detail-oriented leader.

SKILLS & EXPERTISE

Skillfully managed office operations for several different organizations.

Implemented two community-based law enforcement precincts from the ground up.

Knowledgeable in medical terminology and transcription experience.

PROFESSIONAL EXPERIENCE

Calvary Lutheran Church March 2015 – Present Post Falls, ID

Office Manager

Managed church operations including answering the phone, filing, purchasing, budgeting, and scheduling.

Compile and maintain database for the church.

Managed the weekly and monthly collaboration and production of the church newsletter.

Yakima School District February 2009 – May 2014

Yakima, WA

Substitute and Para-Educator

Operated as a substitute in a variety of roles in the school district, including the school offices, libraries, and classrooms.

Provided phone reception, general filing, and book cataloguing services.

North Star Lodge Cancer Care Center February 2006 – April 2008

Yakima, WA

Clinical Research Associate

•Researched protocols for clinical trials and coordinated reviews with physicians.

•Primary contact person for audits, appointments, curriculum vitae, and new protocols.

•Tracked trial data, including keeping the protocols up to date, and presented those changes to the hospital institutional review board.

•Educated other research associates and pharmacy personnel about patient treatment changes.

•Maintained a payment log from drug companies.

•Recorded departmental meeting notes

Yakima County Sheriff’s OfficeMarch 1993 – November 1999

Yakima, WA

Law Enforcement Specialist and Office Manager

•Managed a 16-person office, generated case reports for detective follow-up.

•Record checks for issuance of weapons permits on the NCIC system.

•Fingerprinted sex-offenders and citizens.

•Dispatched calls to officers and maintained their schedules.

•Knowledge of and application of basic law.

EDUCATION

Bachelor of Arts, Anthropology

Central Washington University, Ellensburg, WA

Associate of Arts and Sciences

Yakima Valley Community College, Yakima, WA

PROFESSIONAL DEVELOPMENT

Telemetry – 2009

Medical Terminology – 2001

Spokane Police Law Enforcement Academy, Dispatch – 1997

Washington State Patrol Law Enforcement Academy, Criminal Records – 1993



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