Linda Hayward
Medical Assistant/float/coding - Dean Clinic
Verona, WI 53593
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer Work Experience
Certified Medical Assistant (CMA)
UW Health - Madison, WI November 2021 to Present
1. Float to specialty departments to cover necessary needs. 2. Trained in epic
3. Certified medical assistant duties
4. Work in basket
5. Do refill using protocol guidelines 6. Document in patient charts
CMA (AAMA)
SSM Health - Madison, WI August 2018 to Present
Float to specialty departments to help with there daily process with patients. Rooming, answering phones, placing orders, ordering supplies, scheduling test and procedures along with scheduling patients.
Certified Medical Assistant (CMA)
SSM Health - Madison, WI June 2016 to August 2018
Podiatry department
room patients,schedule
Schedule surgeries
Answer phones and respond to my chart messages Auto clave instruments
coding
Dean Clinic - Madison, WI June 2015 to June 2016
Responsibilities
process work ques to send out to insurance for payment.
Accomplishments
completed the aapc coding course.
Skills Used
time management accuracy
coding
Specialty float
Dean Clinic - Madison, WI August 2013 to June 2015
Responsibilities
Trained in 7 different departments with in the Dean system.
Medical Assistant/Diabetes management
Dean Clinic - Madison, WI June 2011 to September 2013
Provide care for Diabetic patients
• Educate patients on proper use of meters and insulin • Place orders in epic
• Do all labs and prep for patient appointments
• Orders Diabetic supplies and office supplies
• Take all incoming calls and return call to patients
Patient Care Tech
Mercy Medical Center Cedar Rapids, IA. June/08-July/09
• Provide Patient care
• Assign rooms, answer phones, look up lab work • Turn rooms over
• Assisting nurses with cares
• Transport patients
Hospice Aid
Internship
Agrace Hospice
October 2012 to December 2012
Shadowed managerial people in all different areas of Agrace
• Worked in HIM
• Have knowledge in Sun coast
• Learned how Agrace functions from all aspects of the company • Full knowledge of the HIM department and it daily tasks
Medical Assistant extern
Dean Clinic - Oregon, WI May 2011 to June 2011
Provide patient care
• Scheduling patients appointments, answering phones, checking in patients • Assisting physicians with care
• knowledge of Epic
• Following policies and HIPPA regulations
Hospice Aide
Genesis Hospice Care - Bettendorf, IA October 2001 to August 2007
Bettendorf, IA October/01-August/07
• Care for terminally ill patients
• Help fulfill the needs of the terminally ill
• Comfort family and friends
• Go above and beyond the basic care of a person
Education
coding in medical coding
AAPC - Utah
2015 to 2015
Associate in science
Herzing University-Madison - Madison, WI
2011 to 2013
BS in Science
Herzing - Madison, WI
Skills
• super user of epic and suncoast systems (2 years) • coding (Less than 1 year)
• Green belt training (2 years)
• Experience Administering Injections
• Patient Care
Certifications and Licenses
CMA
Present Assessments
Nursing Aide Skills — Familiar
June 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills & Qualifications
• Trained in Epic and Sun Coast systems
• Educated in statistics and quantitative analysis
• Certified Medical assistant/Diabetes management • Hospice Training
• Trained in Lean program and Quality process