Brenda Jáuregui de González

Alhambra, CA

626-***-**** aduak7@r.postjobfree.com

Objective I am looking for an institution where my professional experience and expertise as a Medical Assistant and Administrative Assistant can be of help to make its business succeed. As an employer, you will find that I am a quick learner, self-motivated, detail-oriented, and reliable. My medical and office skills include an unlimited capacity for effective multitasking and interpersonal relationships. Work Experience Medical Assistant / Authorization Department – Soledad Eye Surgeons Medical Group July 2021 - December 2022

• Checking patients’ insurance eligibility for services with Ophthalmology and Optometry procedures.

• Requesting and submitting patients’ authorization from different IPA’s / insurances.

• Scheduling patients’ appointment for Ophthalmology and Optometry services.

• Back Desk: Helping with Fundus photography, Corneal Topography and Humphrey Visual field tests for patients.

• Helping Front Desk answering phone calls and other needed tasks for the clinic using Prime Clinical Systems Patient Chart Manager.

Medical Assistant / Front & Back Desk – Health Care Institute – Pasadena, CA Jan - June 2017 2021

• Front Desk: Greeting patients, sign-in patients, verifying insurance, collecting copays, scheduling appointments, answering telephone calls, taking messages, and interpreting between physicians and patients. General office procedures using eClinicalWorks program.

• Back Desk: Vital signs measurements and recording. Preparing patients and assisting with physical examination. Administering medication as directed. Treatment and assisting in minor wounds. Performing ECG’s to patients. Preparing and cleaning treatment rooms and sterilization of instruments. Dispose of contaminated supplies. Keeping inventory of office and medical supplies and equipment. Medical Assistant / Front Desk – White Memorial Medical Group – East Los Angeles, CA Aug – Jan 2015 2017

Greeting patients, registering patients, verifying insurance, collecting copays. Completing health forms, scheduling appointments, answering telephone calls, taking messages, being the liaison between patients and nurses, assisting patients with general questions. Performing other administrative duties to meet the needs of patients, co-workers and other departments. Medical Assistant /Call Representative & Floater - White Memorial Medical Group – East Los Angeles, CA March - Aug 2014 - 2015

• Clinical practices: Patient reception, greeting, interpreting, and interviewing patients to obtain medical history and other information. Vital signs measurements and recording. Preparing and cleaning treatment rooms for patients. Preparing patients and assisting with physical examination.

• Administrative: opening and closing office procedures, and general office duties such as updating and filing medical records using e-MD’s program, answering phone calls, completing insurance and other forms, scheduling appointments. Keeping inventory of office and medical supplies and equipment. Office Assistant / Program and Students Services Coordinator – Centro Latino for Literacy – Jan - Nov Los Angeles, CA 2010 - 2013

• Overseeing account payables and monthly Financial Statement using QuickBooks program.

• Overseeing employees’ payroll, including benefits.

• Renewing contracts and insurance coverage for the organization.

• Data inputting and updating organization’s contacts using Sales Force and Constant Contact programs.

• Supervising and maintaining the call center, call log process, ensuring calls were returned on a timely basis

• Writing mass e-mails using Constant Contact and Sales Force Programs.

• Training and supervising volunteers’ program, minimum of 90 volunteers per year, to conduct outreach and promote the organization programs between the communities of Pico Union, West Lake and throughout Los Angeles County.

• Interviewing, transcribing and translating students’ life stories (100-150) for promotional events.

• General administrative / office duties such as filling, typing, copying, faxing, scanning, data entry, etc. using computer skills in Microsoft Word, Excel, Power Point, Publisher and Outlook programs. Literacy Campaign Assistant – Centro Latino for Literacy – Los Angeles, CA Sept - Jan 2008 - 2010

• Organizing and scheduling training workshops throughout Los Angeles County.

• Managing mail, e-mails and telephone calls, conducting outreach and Literacy program promotion.

• General administrative / office duties such as filling, typing, copying, faxing, scanning, data entry, etc. using computer skills in Microsoft Word, Excel, Power Point, Publisher and Outlook programs. Office Assistant – Stern &Associates, LLC – Altadena, CA Jun – Aug 2005 - 2013

• Managing office account payables and basic bookkeeping using QuickBooks program for business and for personal investments of owner. General office duties inclusive of scheduling company trips, organizing promotional events and dealing with vendors to ensure services and promotions.

• Internet research required to update bank policies and regulations for clients. Education

• East San Gabriel Valley ROP & Tech Center – West Covina, CA – Medical Assistant 2014

• East Los Angeles College - Monterey Park, CA - Court Interpreter / English courses 2008

• Downey Adult School - Downey, CA GED 2007

• Universidad Francisco Marroquín -Guatemala City - Bachelor’s Degree in Educational Sciences 1989

• Universidad Mariano Gálvez -Guatemala City – Computer literacy classes 1981

• Santa Monica School -Guatemala City - Bilingual Executive Secretary (Technical Certificate) 1980 Special Skills

• Proficiency in 10 key

• Typing 60 words per minute

• Fluent in English and Spanish – read, write and speak

• Customer service / office organization

Certifications:

• American Association of Medical Assistants 2025

• CPR Certification by American Red Cross 2021

• Bilingual Executive Secretary 1980