Carl Anthony Matthew
**** ******* ******, *****, ** 70554 832-***-**** *************@*****.***
Qualifications/Skills
High school graduate
** ***** ** ***********/********** experience in healthcare facilities, plant operations/custodial/housekeeping, grounds, moves/events, and maintenance
Proficient in the use of Microsoft Office, Word, Excel, PowerPoint & Outlook
Strong work ethic, intense drive, and initiative for quality service
Excellent written/oral communication skills
Ability to evaluate and investigate complaints and initiate corrective action
Excellent organizational skills
Ability to prioritize tasks
Ability to function effectively under stressful conditions
Ability to motivate employees and increase performance
Ability to read/interpret blueprints
Knowledge in HVAC, boilers, generators, compressors as well as mechanical, electrical, and plumbing
Knowledge in building codes and safety regulations
Managing Performance
Medic First Aid Course (CPR Inclusive)
Trainings
Recycling & Confidential Waste Processing
Self-Contained Compactor Operation
Emergency Management Preparedness
Hazard Communication & Blood Borne Pathogens
Accident Prevention Training
Personal Protective Equipment
Safety Awareness/Back Safety
Medical Waste Management for Building Services & Operations
Kronos & Web Stamp/Timekeeper
OSHA 10 General Industry
Customer Service/Building Trust
Protecting Privacy
Leadership Series
Certificate: Hard Floor, Restroom Care, & Chemical Usage
Certificate: Train-The-Trainer
Certificate: Reasonable Suspicion/Drug-Free Supervisor Training
Sodexo Energy & Resources (Westlake, La)
October 2022 – Present
EVS Site Manager
Direct and oversee the daily operation of the custodial department
Ensure buildings are being properly cleaned and serviced
Conduct interviews as needed & responsible for new hires
Respond to customers complaints and work orders
Follow-up to ensure customers complaints and work orders have been resolved
Conduct weekly meetings with the custodial staff
Responsible for performing employee evaluations
Participate in mandatory weekly leadership meetings
Responsible for ordering equipment and supplies
Monitors equipment repairs, order parts, assist technician with repairs, ensure equipment is in working condition daily
Assist District Manager and ensure the department operates within budget
Plan, organize, direct, and coordinate various projects
Ensure housekeeping/maintenance personnel follow established safety regulations when using equipment and supplies
University of Houston (Houston, TX)
July 2015 – Present
Facilities Services Supervisor
Direct and oversee the daily operation of the custodial/maintenance department
Ensure buildings are being properly cleaned and serviced
Conduct interviews as needed & responsible for new hires
Respond to customers complaints and work orders
Follow-up to ensure customers complaints and work orders have been resolved
Conduct weekly meetings with the custodial/maintenance staff
Responsible for performing employee evaluations
Participate in mandatory monthly leadership meetings
Responsible for ordering equipment and supplies
Monitors equipment repairs, order parts, assist technician with repairs, ensure equipment is in working condition daily
Ensure Lead Custodians are following cleaning procedures and conducting daily inspections
Ensure the department operates within budget
Coordinate maintenance/housekeeping services and activities with all departments and customers
MD ANDERSON CARE CENTER (Houston, TX)
April 2015 – Present
EVS Supervisor
Direct and oversee the daily operation of the building attendants/maintenance department
Schedule project work and ensure adequate staff and supplies are available
Conduct inspections and evaluate the needs of the facility
Responsible for performing employee evaluations and assist with relocations
Prepare work schedules and coordinate housekeeping/maintenance activities with all departments
Ensure housekeeping/maintenance personnel follows safety regulations and policies
Respond to customers complaints and work orders
Respond to emergency cleaning services
Conduct regular staff meetings and inventory of supplies
Assist Manager and ensure the department operates within budget
Provide/Ensure quality service and follow-up to ensure customer satisfaction
ST. LUKE’S PATIENT MEDICAL CENTER (Pasadena, TX)
February 2012- April 2015
EVS Supervisor
Over see and direct the daily operation of the housekeeping and maintenance department
Plan, organize, direct, and coordinate various projects
Ensure the department operates within budget
Develop and implement department policies and procedures to ensure the maintenance of the facility and equipment is current at all times
Ensure housekeeping/maintenance personnel follow established safety regulations when using equipment and supplies
Ensure resilient and non-resilient floors are being properly maintained
Coordinate maintenance/housekeeping services and activities with all departments
Develop and maintain written position descriptions and performance evaluations for each level of department personnel
Ensure the plant and equipment is properly maintained for patience comfort and convenience
Ensure the heating and cooling system is in proper working condition as specified
Communicate with upper management to resolve issues related to work performance of employees
Evaluate and investigate complaints and initiate corrective action
Interpret the department’s policies and procedures to government agencies, employees, visitors, patients, etc.
Ensure all equipment is clean and professional in appearance at all times
HISD (Houston, TX)
November 2002 – December 2010
EVS Regional Supervisor
Oversee and direct the daily operation of the custodial, maintenance, grounds, moves/events, & solid waste department (25 campuses) 180 employees
Turn on and monitor boilers, HVAC, compressors, and generators
Oversee and/or coordinate maintenance/repair work assignments performed by technicians, vendors, and contractors
Communicate daily and provide assistance to Facility Manager and Principals in completion of multiple functions of building operations
Train and provide leadership and guidance to staff (180 Employees)
Perform employee evaluations
Respond to client/customers inquires and complaints in a timely matter
Provide/Ensure quality service to clients/customers and follow up to ensure customer satisfaction
Conduct facilities inspections daily and prepare reports
Monitor/Control monthly budget
Responsible for ordering/monitoring supplies and equipment, manage equipment repairs
Review reports including financials, explain variances, and work with finance team to correct errors
Operated 24/26 footlong box trucks, front/side loader, & roll-off truck
Evaluate and investigate complaints and initiate corrective action
Evangeline Parish School Board (Mamou, La.)
March 1998 – October 2002
Plant Operator/Bus Driver
Oversee and direct the daily operations of the custodial, grounds, moves/events, & solid waste department (7 campuses) Turn on and monitor boilers/HVAC system
Oversee and/or coordinate maintenance/repair work assignments performed by technicians, vendors, and contractors
Conduct daily inspections to ensure cleanliness of all facilities
Evaluate work practices of employees
Evaluate and investigate complaints and initiate corrective action
Ensure staff is in compliance with policies and OSHA regulations
Provide one-on-one training to promote safe and effective work procedures
Order supplies and equipment, manage supplies and chemical inventory
Conduct performance appraisals
Make recommendations on disciplinary actions, promotions, new hires
Communicate with upper management to resolve issues related to work performance of employees
Ensure cleanliness of gymnasium, offices, restrooms, classrooms, cafeteria, stairs, windows, doors, and hallways
Operate sweeper, auto-scrubber, propane and high-speed buffers, extractor, power washer, backpack blower, and landscaping equipment
Strip/Wax/Mop/Buff/Sand/Seal Floor, vacuum and shampoo carpet
Transport students to and from school, events, & recreational activities
Received monthly award for outstanding cleanliness of facility
Savoy Medical Center (Mamou, La)
January 1979 – February 1998
Lead Floor Tech/Truck Driver
Oversee all projects, maintenance & care of the interior and exterior of the facility from start to finish
Ensure cleanliness of elevators, hallways, exam rooms, offices, restrooms, and patient rooms
Ensure patient units are adequately stocked with linen
Strip/Wax/Mop/Buff Floor
Operate auto-scrubber, buffer, carpet extractor, vacuum cleaner, and power tools
Manage supply/chemical inventory
Conduct daily inspections to ensure a clean and safe environment
Provide one-on-one training to promote safe and effective work procedures
Maintain facility to exceed state requirements
Assist with monthly fire drills
Communicate with management to resolve issues related to repairs
Evaluate and initiate corrective action
Maintain safe operation and clean appearance by adhering to company policies, procedures, and standards
Delivered medical equipment/supplies to various medical facilities
Oversee and direct the daily operation of the custodial, grounds, moves/events department
Matthew’s Floor Care
January 1979 - Present
Maintenance Contractor
Ensure cleanliness of residential and commercial buildings, elevators, hallways, offices, restrooms, stairs, windows, doors, exam rooms, classrooms, parking garages/lots
Strip/Wax/Mop/Buff Floors
Sand/Seal wood floors, operate scrubbers, buffers, extractors, applicators
Responsible for financial data and statistics
Monitor expenditures
Develop and operate within budget
Actively communicate with clients and customers
Plan, organize, direct, and coordinate various projects
Proactive in the achievement of goals and expectations
Establish work standards and workflow