Customer Service Warehouse Manager

TRINIDAD CRUZ

**** ****** *** **** ***** TX ***** · 817-***-****

Cruztrinidad8 @gmail.com

I am looking for an opportunity to showcase my leadership and business development skills. I bring a team oriented attitude to the table and am eager to face any challenge put before me. I have been a key player on a successful team required to maintain and establish new open-hole business in the ever changing petroleum industry. Utilizing my extensive open-hole completions experience, I would like to pursue an opportunity with your team.

EXPERIENCE

06/2016 – 10/2020

SUPERVISOR, SCOTTS MIRICALE GRO

• Safety awareness programs to help interact employees with upper management to increase positive safe behaviors.

• Quality checking raw growing media materials to increase help increase of the active bacterial for the material.

• Map out 162 acres of land to house 12 different items, by square footage per item.

• Ordering parts for Diesel mechanics shop John Deer Loaders 644k,Dozers Dt6,Topturners.

• Personally involved in the mixing and bagging process of all Growing Media products.

• Build new conveyor line for safe and quality and more efficient finish pallets to ship out.

• Increasing safety and quality in 2016 from 48 place of 50. Scotts Cresson was able to move to 3rd spot of 50.

References available upon request.

05/2009 – 06/2016

SUPERVISOR, Weatherfor International

Global Customer Service for Open-Hole Completions 2012-2016

• Helped establish worldwide growth for Weatherford’s ZoneSelect product line

• Worked with region managers globally to fulfill demands for all open-hole completions equipment

• Organized and prioritized work orders with manufacturing and assembly to ensure on time deliveries to our field ops locations

• Compiled quotes for all intercompany inquiries for open-hole completions between Fort Worth manufacturing and Weatherford operation groups Warehouse Manager for Assembly and Manufacturing 2010-2012

• Started the quality assurance and assembly team for Weatherford’s Zone Select product line

• Personally involved with development of open-hole completion product line

• Built, pressure tested, and torqued frac sleeves and open-hole packers

• Helped put together swell packer manufacturing cell for water, oil and hybrid style swell packers

• Personally involved with assembly of the first 10,000+ frac sleeves run for Weatherford ALPHA OIL TOOLS Assembler 2009-2010

• Assembled all cast Iron bridge plugs, cement retainers, and setting equipment

• Maintained inventory of components and assemblies

• Placed requests for inventory needs to manufacturing Overall Accomplishments

• Started and implemented the international customer service team for Weatherford’s open-hole completions

• Helped increase region’s open-hole revenue more than 400% in 2012 compared to 2011 • Developed an extensive knowledge of open-hole completion applications

• Completed hydraulics training

References available upon request.

EDUCATION

05 1998

GED, paschal

SKILLS

Mechanical strong

Self-Motivated

Fluent English/Spanish

Computing machine

Bilingualist

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