Personal Assistant Data Entry

Kathryn Taylor

West Hartford, CT 860-***-**** aduagn@r.postjobfree.com

SUMMARY: Sales oriented professional with experience working in both corporate and privately-owned businesses. Diplomatic, personable, and adept at managing sensitive situations. Highly organized, self-motivated, and proficient with computer programs and databases. In previous roles, boosted sales 25% and maintained 95% monthly enrollments.

PROFESSIONAL EXPERIENCE

William Raveis Real Estate, Avon, CT Sept. 1999 - Current

Realtor

Increase sales volume 25% annually through residential sales/rentals of CT real properties.

Negotiates clients’ contracts for the sale/purchase of residential/commercial/rental properties at optimum value.

Analyzes market and coordinated activities to attain closure of real estate transactions.

Maintains working knowledge of various software programs; SharePoint/Internet/Microsoft Office/MLS.

Garden Street Apartments, LLC, Hartford, CT Jan. 2010 – Oct. 2018

Property Manager

Increased annual rental revenue 20% annually through negotiations at initial lease signing and renewals.

Implemented maintenance and inspection activities for 4 Hartford, CT rental properties that housed 130 units.

Coordinated activities regarding marketing, screening and retention of tenants.

Maintained current rental ledgers in Land Master database; accounts payable and receivable records.

Managed Superintendent work-load and third party vendor contracts.

Adhered to Section 8, Chrysalis, DMHAS and other CT agencies subsidy housing regulations.

Gabey Realty Group/Keller Williams Real Estate,Avon, CT Sept. 2006 – Dec. 2008

Realtor / Personal Assistant

Procured real estate clients and increased annual sales volume by 10% through sales of residential real properties.

Negotiated contracts and analyzed market conditions for residential real properties comparative market reports.

Provided administrative support and managed schedules for two real estate principals.

Levine Fine Arts, New York, NY Jan. 2004 – Aug. 2006

Personal Assistant

Provided administrative support for a high profile New York City Fine Art Consultant /Socialite.

Managed daily in-home office functions for activities surrounding accounts payable and accounts receivable.

Organized filing systems, calendar(s), incoming/outgoing correspondences and travel itineraries.

Coordinated all details for preparedness involved in hosting and/or attending high-society social events.

CIGNA, Bloomfield, CT Sept. 1993 – May 2002

Department of Insurance (DOI) Consultant

Resolved complex DOI consumer inquiries focused on CIGNA Healthcare products.

Coordinated activities with multiple State’s DOI and Regulatory Agencies through technical research, problem solving initiatives, consumer-focused communications and business partner alliances.

Identified root cause of issues and reduced inquires on average 5% per month.

Implemented initiatives for process improvement strategies and procured delivery.

Senior Research Analyst

Controlled the design and documentation of user specifications for medical/dental automated eligibility systems.

Developed test criteria and analyzed results in user acceptance testing environment.

Participated in post-implementation maintenance of automated eligibility process with client organizations.

Acting liaison between CIGNA Sales Departments, external business partners and client companies.

EDUCATION

Teikyo Post University, Waterbury, CT - Bachelor of Science - Marketing

Briarwood Junior College, Southington, CT - Associate Degree – Marketing

State of Connecticut Insurance Department - Licensed State of CT – Life / Accident / Health

University of Connecticut, West Hartford, CT - Paralegal Certificate

University of Connecticut, West Hartford, CT - Realtor - Licensed State of CT

Kathryn Taylor 2

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