Customer Service Pharmacy Technician

CC

CYDNEY CHASE

*.*********@*****.*** 518-***-**** Schenectady, NY 12306

Highly motivated individual with nearly 7 years of fast-paced retail experience. As a quick learner I can grasp new things with ease and execute them smoothly. Detail oriented and focused on accuracy and efficiency, looking to acquire a new position in an environment where I can best utilize my skills. Integrity

Leadership

Observant

Teamwork

Compassion

Empathy

Communication

Creativity

Organization

Adaptability

Multitasking and Prioritization

Fast learner

CVS Pharmacy Guilderland, NY

Lead Pharmacy Technician

02/2021 - Current

Working in a busy retail pharmacy setting gave me a lot of beneficial skills that I can carry to other workspaces effectively. I organized the pharmacy to ensure clean and efficient workspace so medications could be retrieved and counted with ease, assisted patients with their prescriptions and transactions in a friendly manner to make for a positive experience . I handled frustrated patients with patience and compassion to resolve the issue and learned how to effectively multi-task by answering phones, putting together over 700 prescriptions a day, administering COVID tests and using the computer system to establish and update patient profiles, medications and insurance details.

Zoom Tan - Tanning Salon Colonie, NY

Salon Manager

08/2020 - 02/2021

Established and updated schedules to meet the expected coverage demands. Placed and recorded inventory orders as well as monitoring shelf stock. Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base. Increased customer loyalty and brought in new customers daily with targeted marketing and service strategies. Carried out the same duties as a being a salon associate. Zoom Tan - Tanning Salon Glenville, NY

Salon Associate

12/2019 - 08/2020

Greeted and checked in over 50 clients a day. Maintained knowledge of current lotion and tanning sales, promotions and policies and answered customer questions. Uploaded inventory data on a daily basis and used proper cleaning and sanitation techniques on all tanning beds in between each client.

The Pig and Whistle on Broadway

Saratoga Springs, NY

Hostess

10/2018 - 04/2019

Sat over 100 customers per shift both indoors and outdoors when available rotating between up to 5 servers at a time. Greeted customers in a friendly manner and aided them when a concern would rise. Answer phones promptly to record and confirm reservations.

Summary

Skills

Work Experience

Education and Training

Guilderland High School Guilderland Center, NY

High School Diploma

06/2019

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