Customer Service Business Development
Resume:
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Prospect potiential clients and develop relationships. Learn their business and the painpoints they have.
Design package of products that will benefit client’s business best and work with our product specialists to demo product packages for clients.
Responsible for monthly quotas, 60 day follow ups, and occasional industry presentations.
Techincal support over the phone.
oAssisted consumers with setup, troubleshooting and fixing their Sonova, Phonak and/or Unitron products, and answering all product questions.
ACCOLADES
2x Best District (2015,2016)
Created and organized annual network event between Sprint and H&R Block.
Assisted in the development of new sales technique for higher attachment rate of additional services that became used company wide.
Created, managed and maintain new relationships with customers
Responsible for over 10 sales metrics every month.
Partnered with local businesses to increase sales
oOrganized networking events to help promote and increase business.
Responsible for developing new hires to improve selling skills
Utilized Salesforce to contact businesses to develop high volume accounts.
Coordinated with corporate partners to help drive up new product sales
2014 - 2019
SPRINT – WIRELESS CHOICE
SALES
VERIZON CONNECT
2019 - 2021
Business Development
Sonova
Customer Success
2022
WORK EXPERIENCE
820 South Austin Blvd, APT 3w, Oak Park, IL 60304
CRM knowledge
Adaptive
Problem solving
Creative
Training and Developing
Leadership
Multi-tasking
Sales/Customer Service
MATT CHESTER
SKILLS
2004-2008
Glenbard West High school
General Education
2008 - 2010
Columbia College
Audio Engineering
2010 - 2012
College of DuPage
Theatre
EDUCATION
aduafh@r.postjobfree.com
CONTACT
Contact this candidate