Kimberly Davis

Hardworking and Driven

Colonial Heights, VA 23834

aduaf8@r.postjobfree.com

+1-804-***-****

I have 5+ years of package delivery experience

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Delivery Driver (FedEx Ground)

Angel courier FedEx Ground - Chester, VA

September 2015 to Present

Deliver Fedex packages to customers and businesses Display customer service and driving skills

• Drove and handled deliveries for up to 7 days per week

• Drove a 10 Foot Box truck

• Confirmed product routes

• Utilized Handheld scanner and Pad to process and ensure timely deliveries

• Completed all necessary paper work, including confidential logs

• Maintained a friendly and courteous demeanor with customers

• Have a up to date DOT physical Certification

• Adhered to Department of Transportation (DOT) regulations

• Received, unloaded and delivered packages

Customer Service Representative

Executive Research - New York, NY

February 2013 to January 2022

Answer phones and contact customers about there accounts

• Provided assistance to clients

• Answered phone and assisted customers with changes

• Created customer appointments

• Explained products and benefits

• Maintained up-to-date knowledge of customer accounts

• Assisted customers in person

Cook

CANTU SERVICES - Fort Lee, VA

February 2012 to December 2021

• Prepared meals in accordance with customer dietary requests

• Ensured cooked food was correct temperature according to compliance guidelines

• Maintained recipe quality

• Set prep station

• Operated kitchen appliances, such as Stove and ovens

• Managed kitchen

• Washed, peeled and prepared ingredients for a commercial kitchen Education

Bachelor's Degree in Business

Danville Community College - Danville, VA

August 2004 to May 2006

Bachelor’s Degree in Business

Danville Community College - Danville, VA

August 2004 to April 2006

Skills

• Childcare (10+ years)

• Early Childhood Education (10+ years)

• Tax Experience (10+ years)

• Teaching (10+ years)

• Toddler Care (10+ years)

• Babysitting

• Infant Care

• Bookkeeping (10+ years)

• Accounts Receivable (10+ years)

• Nannying

• Caregiving

• Autism Experience

• Meal Preparation

• Payroll (10+ years)

• Clerical Experience (10+ years)

• Cold calling (10+ years)

• Negotiation (10+ years)

• Human resources (10+ years)

• Microsoft Access (10+ years)

• Analysis skills (10+ years)

• Conflict management (10+ years)

• Document management (10+ years)

• Windows (10+ years)

• Kitchen Management Experience

• Databases (10+ years)

• Accounts Payable (10+ years)

• Office Management (10+ years)

• Quality Assurance (10+ years)

• Experience with Children

• Typing (10+ years)

• Microsoft Excel (10+ years)

• Computer literacy (10+ years)

• Microsoft Word (10+ years)

• Customer service (10+ years)

• Phone etiquette (10+ years)

• Sales (10+ years)

• Upselling (10+ years)

• Medicare (10+ years)

• Telemarketing (10+ years)

• Data entry (10+ years)

• IVR (10+ years)

• Hotel experience

• Front desk

• HRIS

• Oracle

• Mac OS (10+ years)

• Linux (10+ years)

• Customer support (10+ years)

• CRM software

• Root cause analysis

• Process improvement

• CSS

• Computer Networking

• Help Desk

• Operating Systems

• SQL

• Active Directory

• Microsoft SharePoint

• JavaScript (6 years)

• Microsoft SQL Server

• XML

• MySQL

• Java

• HTML5

• User Interface (UI)

• Visio

• Business Requirements

• AWS

• Waterfall

• Test Cases

• Data Warehouse

• Type speed 30 wpm (10+ years)

• Communication skills

• Computer skills

• Agile

• Git

• Jira

• Test Automation

• SDLC

• Maven

• Scrum

• Application Development

• Software troubleshooting (10+ years)

• Software Development

• Web Services

• Scripting

• Banking

• Desktop support

• User Acceptance Testing

• Cataloging

• Salesforce

• Inside sales

• Siebel

• Google Suite

Certifications and Licenses

Driver's License

Non-CDL Class C

Assessments

Written communication — Familiar

February 2022

Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar

Customer service — Familiar

October 2021

Identifying and resolving common customer issues

Full results: Familiar

Call center customer service — Familiar

October 2021

Demonstrating customer service skills in a call center setting Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate