Sharon DeSouza

Fort Lauderdale, FL *****

https://www.linkedin.com/in/sharon-desouza-83939216/

Candidate Engagement Manager / Talent Acquisition Manager Dedicated and result-oriented Talent Acquisition/Recruitment Manager with extensive experience in developing an organization’s recruitment and sourcing strategy that yields results with both active and passive candidates. Skilled in the execution of high-volume recruitment from sourcing to onboarding, talent acquisition and pipeline building, personnel management, employee issue resolution and strategic contract negotiation. Proven track record of managing senior leader relationships and ability to collaborate and build relationships with stakeholders across functional and organizational lines. Continually contributes to enhancing the work environment by effectively collaborating with all levels of staff and deploying performance-oriented mindset to continually augment set standards in recruiting, billing, and revenue generation.

Accomplishments

Increased the number of contractors out billing (from 1 to 149) within a year Billed 6 direct hires within 8 months (previous office rate was 1 direct hire in 10 months) Started generating commissions within two months of hire. Increased headcount for one client by 60% and another by 80% Placed over 650 employees in various positions, earning Highest Placement recognition Exceeded required goals by more than 200% by generating over $87K in fees. Significantly enhanced the firm’s finance portfolio by increasing billable hours. Managed Work Opportunity documentation processes.

Contacted up to 50 to 80 candidates per day depending on the position. SKILL AREAS: Strategic Planning, Onboarding Processes, New Hire Paperwork, Workers Comp issues, I9 processing (E-Verify), Talent Acquisition, Staff Management and Training, Recruitment & Staffing, Applicant Tracking Systems (ATS), Sales Lead Generation, Process Improvements, Pipeline Building, Work Opportunity (WOC) Compliance, Mentoring & Coaching, Leadership. PROFESSIONAL EXPERIENCE

Centerfield Media Holdings (formerly Datalot)

Remote (2020 – 2022)

High Volume Call Center Recruiter

Centerfield Insurance Services (formerly Datalot), is the premier marketing solutions provider for the insurance industry, including auto, home, health and Medicare insurance. Sourced and recruited Part-time remote call center agents residing in NC, FL, TX and TN

● Execute the sourcing strategy for the hiring needs to increase applicant funnel and identify suitable candidates.

● Mine databases to identify potential candidates, screen (includes phone screen) and review resumes for appropriate skills, experience and knowledge in relation to position requirements.

● Source passive candidates from alternate sources, use social networks and research to build internal database

● Build and manage candidate pipelines using Indeed, ZipRecruiter

● Create and post positions in JobScore and Indeed

● Identify channels to source and recruit diverse candidates and build pipelines of suitable profiles

● Leverage market intelligence and industry trends, including target companies and organizations, to build company YouTube Page (never went live)

● Develop a strong understanding of the business to build familiarity

● Develop, execute and monitor online candidate search campaigns using a variety of internet search engines as a delivery vehicle for producing quality candidates.

● Ensure adequate number of qualified candidates are submitted for all assigned open roles within the agreed timelines.

Open Scientific, Plantation, FL (2017 – 2019)

High Volume Contract Recruiter/Recruiting Manager

(Company closed due to business reasons)

Open Scientific provided contract staffing and direct hire recruitment services for the scientific, engineering, laboratory and manufacturing sectors.

● Develop a strategic roadmap that is directly aligned with overall department and company short- and long-term strategic goals.

● Perform resume screening for multiple positions such as HPLC Scientists, Lab Techs, Mechanics, Machine Operators, Quality Control/Quality Assurance Specialists, General Warehouse, Packaging, Production Line Workers, etc.

● Build and foster strong partnerships with hiring managers and other key stakeholders to plan and prioritize hiring needs and to provide solutions to meet those needs.

● Engage in the complete lifecycle of candidate placement from posting the position on Job sites

(Indeed and CareerBuilder), identifying the best talent, making the final offer and onboarding with New Hire Paperwork, background/drug screens, I9 compliance and processes.

● Recruited for large clients and worked multiple open requisitions while maintaining strong business relationships through effective communication.

● Recruited for local and national companies across various industries.

● Accurately gauged current and future staffing needs, working in close collaboration with sales managers and clients.

● Engaged in market research and analysis to stay on top of market and employment trends.

● Billed Direct Hire fees as early as the second month of employment.

● Achieved a significant increase in contracted employees (from 1 to 12) within three months, then to 149 in 12 months.

● Communicated consistently with candidates to ensure a positive overall experience. Kelly Services, Plantation, FL(2006 – 2016)

Receptionist, Administrative Assistant, Staffing Supervisor, On-Site Supervisor Kelly Services offer a full suite of outsourcing, consulting, and staffing solutions—delivered globally from over a 70-year heritage of dynamic talent innovations. It was founded in 1946, operating as the Russell Kelly Office Service with the famous “Kelly Girls.”. Senior Staffing Supervisor (2012 – 2016)

● Managed a consistent, contingent workforce of over 117 employees.

● Sourced, hired, and placed for diversified and special needs candidates in a multitude of positions spanning administrative, clerical, light industrial work in warehouses, call centers and special events.

● Ensured compliance (conducted through background and drug screenings) according to customer screening requirements.

● Ensured optimal employee performance by solving attendance and payroll issues, providing counselling sessions on appropriate business conduct.

● Managed to place over 650 employees in one year in various positions, earning the highest placement honour.

● Designed and marketed all available postings on various internal and external job boards.

● sales lead generation (for Broward, Dade and Palm Beach Counties) for Business Development representatives.

● Exceeded required goals by more than 200% by generating over $87K in fees.

● Ensured timely WOC credits for placements by managing the Work Opportunity documentation processes.

● Met staffing goals by handpicking the best available talent using creative search strategies

● Conducted candidate skill capacity evaluations by utilizing on and off line testing.

● Provided support in New Hire procedures such as orientations and onboarding paperwork.

● Significantly enhanced the firm’s finance portfolio by increasing billable hours with select clients. On-Site Staffing Supervisor - Walgreens Distribution Centre, Jupiter, FL

(Oct 2011 – Dec 2015)

● Engaged in staffing, onboarding, training, scheduling and maintaining compliance with extensive background checking, drug screening and I9's through the Department of Homeland Security.

● Developed and delivered regular safety presentations.

● Mentored and supervised efforts of 107 employees; Provided complete training to one On-site assistant.

On-Site Staffing Supervisor - Sun-Sentinel, Deerfield Beach, FL (Oct 2008 - Dec 2008)

● Enhanced work environment by ensuring safety through regular site tracking and reviewing.

● Provided keen supervision to three separate worker shifts (over 40 employees); coordinated tasks and updated schedules.

● Authored corporate and customer statistic reports spanning employment status. EDUCATION

Bachelor of Science - Communication Arts (1988)

Cornell University - Ithaca, NY

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