Customer Service Accounts Payable
Resume:
ROSE KERN
WORK HISTORY
Financial Report Analyst /Bookkeeper, 04/2002 - Current
Riverview General Contractor LLC, Portland, OR
• Established a strong foundation for success by coordinating and leading the annual audit process including oversight of the annual budgeting and planning process.
• Delivered key contributions through effective project management, risk management, bookkeeping, and licensing with oversight of SAIF, CCB, and OSHA compliance.
• Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
• Verified accurate recordkeeping processes, reducing financial inconsistencies.
• Handled internal and external inquiries and complaints submitted by the accounts payable clerk, finance director and other department heads, providing outstanding customer service when resolving issues.
Investor / Manager, 04/2002 - Current
Real Estate Investment / Management, Portland, OR
• Raised performance in areas of sales, management, and operations by identifying and targeting areas in need of improvement.
• Established and enforced internal controls, workflows, and policies for tracking, reconciling and reporting on accounting activities.
• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
• Developed strategic plans for day-to-day financial operations. Asset Manager, 12/2016 - 06/2020
Picoco, Portland, OR
• Reviewed contract reports, bid proposals and requirements with senior management for accuracy and processing.
• Kept detailed track of asset maintenance and potential future costs to accurately portray data and advise clients.
• Maintained contract database of existing and new client contract files and details.
• Evaluated compliance of potential updates with established company frameworks and strategic plans.
Owner /Manager, 09/1996 - 01/2017
Mocha Delight, Portland, OR
• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Provided vital structure through daily banking and bookkeeping, tax oversight, ordering, and work schedules.
• Maintained up-to-date administrative records to monitor operational conditions. Facilities Account Manager, 09/2014 - 04/2015
GCA, Portland, OR
• Built and strengthened long-lasting client relationships based on customer-centric terms.
• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Analyzed account details such as usage, sales data, and client comments to enhance understanding of effectiveness and client needs.
Account Supervisor, 06/2013 - 04/2014
PHCNW, Portland, OR
• Helped to develop key client partnerships by seamlessly overseeing workflow, learning clients' business, and delivering key presentations.
• Partnered with the account team director to drive long-term account planning, growth and success.
• Developed and deepened relationships with key customers by closely monitoring projects, providing information, and resolving concerns.
• Engaged in daily communication with clients to establish and maintain positive working relationships.
Portland OR
aduadg@r.postjobfree.com
PROFESSIONAL SUMMARY
.
Well-qualified financial systems leader offering
demonstrated skill and success in managing
internal accounting processes, improving
controls and strengthening systems for optimal
performance. Proficient in all aspects of
accounting, including accounts payable and
receivable, budget administration and payroll.
Gifted in building and leading solid teams to
handle high-volume operations with
consistency, accuracy, and full compliance with
regulatory requirements. Expertise includes
financial analysis and reporting, contract
management and forecasting. Develops and
maintains high standards of quality and issue
resolution through effective financial planning.
Adept at utilizing top-of-the-line
communication skills to build and foster long-
term relationships.
ACCOMPLISHMENTS
.
• Professional Program Certificate in
Management and Supervisory Development
• Professional Program Award in Leadership
• Professional Program Award in Human
Resource Management
• Professional Program Award in Customer
Service Management
SKILLS
.
• Account and Ledger Reconciliations
• Financial Records and Processing
• Income Statements
• Financial Recordkeeping
• Financial Calculation and Analysis
• Accounts Payable and Receivable
• Data Research and Analysis
• Document Coding and Classification
• Bank Statement Reconciliation
• Customer Relations
• Account Auditing
• Precision and Accuracy
EDUCATION
.
MBA, Finance
Marylhurst University - Marylhurst, OR
Bachelor of Science, Business Management
Marylhurst University - Marylhurst, OR
Associate of Applied Science, Management
and Supervisory Development
Portland Community College - Portland, OR
.
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