Entry Clerk Customer Service
Resume:
COURTNEI P BRUEN
***********@*****.***
Experienced Operations Manager/Customer Service Team Leader in search of a career in an office environment that will provide the opportunity to embrace and enhance my skills.
EXPERIENCE:
ARMSTRONG CABINET PRODUCTS (FORMERLY KNOWN AS TRIANGLE PACIFIC AND IXL)
Titles held: Order Entry Clerk, Office Manager, Operations Manager and Customer Service Team Leader
Employment verification:
Armstrong World Industries
Ref: Employee # 704492-Courtnei Spain
Responsibilities included during my course of employment:
• Order Entry of customer orders.
• Inventory Control: Purchasing of sold and stocked cabinetry.
• Customer Service via phone, email and face-to-face.
• Scheduling deliveries of sold materials to jobsites.
• Daily verification of driver logs, inspection reports and delivery tickets.
• Invoicing of delivered customer orders.
• Accounts Payable and Accounts Receivable for local operations.
• Created and generated various sales reports.
• Local Safety Coordinator and Operations Manager.
• Human Resource liaison between local operation and corporate.
Skills and programs used:
• Microsoft Office (Word, Excel, PowerPoint and Outlook), Lotus Notes
• ERP (Enterprise Resource Planning)
• Multi-line phone system
• Common office products
EDUCATION:
John Randolph Tucker High School Richmond VA
General Education Curriculum with emphasis on Business Education courses including: Accounting, Typing, Computer Applications and Cooperative Office Education program.
Henrico County Adult Education Program Richmond VA
Medical Terminology, Medical Math and Medical Reimbursement and Coding
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