Jennifer R. Palumbo
**** ******* ***, **********, ** 45236 513-***-**** *****.*.*******@*****.***
https://www.linkedin.com/in/jennifer-palumbo-4b825b8/
PROFESSIONAL EXPERIENCE
Organized and team-oriented professional with experience delivering support to ensure operational efficiency for diverse organizations. Adept at quickly adapting and assimilating to new processes, procedures, and technologies. Skilled at cultivating and maintaining key business relationships. Exceptional communication and interpersonal skills. Proficient in Microsoft Office (Word, Excel PowerPoint, Publisher, Outlook), WebEx, and Skype. Core Competencies include:
Administrative Support Fundraising Process Improvement
Cross-Functional Collaboration Special Event Planning Quality Assurance
Time Management Workplace Culture Development Project Leadership
PROFESSIONAL EXPERIENCE
Touchstone/Western & Southern 10/2021 to Present
Executive Administrative Assistant
Provided administrative support to President & CEO, senior level management, and their respective teams.
Extensive Event Management. Found venues, menu planning, ordering awards, etc.
Completed expense reports.
Set up complex travel arrangements.
Completed invoice processing and ordered departmental office supplies.
On-boarded and off-boarded employees (e.g., workstation set up/removal, equipment ordering and new user access processing.)
Using the HRIS system, verifying that PTO was entered and approve timesheets bi-weekly.
Callibrity 3/2021 to 9/2021
Account Coordinator
Provided human resource support to account executives by complying peer feedback and personal assessments and creating a consultant’s annual review. Also provided coordination in scheduling company events to improve employee morale.
Burke & Schindler 7/2020 to 3/2021
Administrative Assistant
Provided administrative support to three different Certified Public Accountants
GE Aviation, Evendale, OH 8/2018 to 6/2020
Legal Assistant
Provided legal and administrative support to five different General Counsel of GE Aviation.
Maintained and execute extensive calendars for 10 executives/staff.
Executed meeting arrangements and logistics i.e. staff, customers, other counsel.
Scheduled and utilized Skype and Telepresence/video meetings.
Created badging for visitors while maintaining and obtaining confidential employee and company information.
Managed and gave access to confidential legal libraries.
Developed and generated reports monthly while preparing various company reports as needed.
Arranged domestic and international travel using company travel software.
Created and executed detailed itineraries.
Prepared PowerPoint presentations as needed.
Coordinated logistics for team events.
Performed general administrative duties such as ordering supplies, shipping documents domestic and international, maintaining incoming/outgoing email, maintaining records and maintaining various database systems.
Deloitte Services LLP, Cincinnati, OH 8/2016 to 8/2018
Senior Administrative Assistant
Delivered technical and administrative support to six PPMD’s in four different lines of business, several virtually.
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Worked directly with the lead for IMPACT Day in the planning and execution for 2017 & 2018 events, ensuring expenses were within the $10.5K budget.
Attended CORE Success Fundamentals to brainstorm ideas to retain veterans within Deloitte, once hired.
Started the 21st local chapter of the Armed Forces Business Resource Group (Cincinnati Office) and work closely with other offices to ensure its success and encourage engagement.
Collaborated with lead for United Way and pulled reports and drafted emails for updates, raising more than $575K.
Citigroup, Florence, KY 9/2010 to 7/2016
Executive Administrative Assistant
Provided administrative support to Site President, senior level management, and their respective teams.
Tracked spreadsheets for contractor deadlines.
Completed expense reports.
Set up travel arrangements.
Completed invoice processing and ordered departmental office supplies.
On-boarded and off-boarded employees (e.g. workstation set up/removal, equipment ordering and new user access processing.)
Monitored and tracked cubicle/floor space for availability.
Purchased flowers for memorials and illness for support staff.
Collected and submitted contractor timesheets.
Supported three Direct Managers with a total of 100+ personnel at the same time.
Led the Make-A-Wish initiative at the Blue Ash site to raise donations of more than $3.5K.
Directed 2014 Blue Ash Site Picnic, which involved entertainment, food, set up, prizes, and more.
Coordinated consolidation of Blue Ash site to Florence site.
Supported multiple floors with more than 400 personnel in various departments.
Managed a team budget of over $250K on a year-to-year basis.
Raised more than $10K for Tri-State Honor Flight from 2011 – 2015 through various events and fundraising,
Document organizational structures and reporting hierarchies for various teams.
Delivered regular and timely reports as requested
Analyzed the impact of site consolidation at the Blue Ash site to ensure minimal disruption to workforce.
Coordinated Citi Recognition and Rewards events for the entire Blue Ash site.
Alkermes, Inc., Wilmington, OH 8/2006 – 6/2008
Administrative Assistant/Quality Assurance
Supported 20 directors/associate directors/managers & supervisors.
Assisted site in FDA, Brazilian, MHRA and EU audits. Managed calendars for multiple directors.
Managed travel and transportation for anyone in the Quality Department. Arranged Advance Travel Pay as requested.
Coordinated clients/visitors for on-site and off-site meetings, as well as their long-term stays.
Updated Organizational Charts.
Scheduled meetings and made necessary arrangements for the meetings (i.e. food.)
Completed expense reports for directors.
Purchased employee gifts and memorial flowers for all the Quality Support staff.
Planned and coordinated Wilmington facility catering events.
Assisted in planning and coordinating the Holiday Party and company picnics.
ADDITIONAL PROFESSIONAL EXPERIENCE
US Navy Reserves Cincinnati, Petty Officer 2nd Class Yeoman
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EDUCATION
Southern New Hampshire University – Currently Enrolled
Master of Arts, Human Resource Management
Northern Kentucky University, Highland Heights, KY
Bachelor of Arts, Organizational Leadership
Cincinnati State Technical & Community College, Cincinnati, Ohio
Associate of Business, Business Management
CERTIFICATIONS
Notary Public, State of Ohio
AWARDS AND HONORS
2013-2015 Received the United States Presidential Volunteer Service Award
COMMUNITY EVENTS
Leader, Deloitte AFBRG (Armed Forces Business Resource Group) Cincinnati Office
Co-Chaired, Citi Military Veterans Network Blue Ash Site / Merged into Florence Site
Member, Cincinnati Sons of Italy V.F.W, Sharonville, OH American Legion, Blue Ash, OH