Customer Service Sales Representative

Antonio Morgan

Summary

Resporsible Driver with [Number] years of experience generating sales while maintaining personalized service.

Background developing deep customer connections to increase revenue. Brings superior work ethic and excelent

ase in the area of sales.

people skills to delivery pr ‘And working with customers in enhancing pu

Skills

® Scheduling and calendar management Satety metho

© Vendor relationships © Proficient with planograms and schematics

. t displays * Labor relations

* Merchandise stocking © Marketing tactics

Experience

OWNER/OPERATOR 11/2003 - Current

Explorer INC - Warfield, VA

© Promoted business on social media platforms to maximize brand identity and generate revenue.

© Trained teams on specific operations. applicable pr dures and techniques for each job site.

* Supervised performance of workers with goak of improving productivity, efficiency and cost savings

veloping effective business strategies, systems and pr

* Enhanced operational performance by d edures

CONTRACTOR 04/2021 - 02/2022

East Coast Distribution/ UTZ & DOTS - Larenceville, VA

* Managed quality control and maintained high level of customer satisfaction

® Brought in substantial word-of-mouth business based on quality of work and customer service skils

© identified needs of customers promptly and efficiently

* Served as Faison between certain departments to implement new improvement plans and

‘SALES REPRESENTATIVE 09/1995 -07/1995

‘Chandler Enterprise - Atlanta, GA

© Placed orders and answered customer questions in-person. through email and over phone to maximize customer

service.

© Fostered relationshi

© Demonstrated product features to aign with customer needs.

© Developed customized sales techniques to successfully sel and upsell services to new and existing clients

with customers

xpand customer base and retain business.

SUPERVISOR 10/2020 - 08/2021

Plentura Solution/Walmart Distrubtion - Dinwiddie, VA

® Resolved customer complaints and adjusted policies to meet changing needs

© Established and enforced clear goals to keep employees working collaboratively

* Provided ongoing training to address staff needs.

© identified and comected performance and personnel issues to reduce impact to business operations

* Maintained operating schedules to provide effective coverage for key areas ond achieve objectives.

. hed staff members to develop long-term career ¢

Languages

Spanish:

Dl

Umited

Accomplishments

* Created highty effective new [Program] that significantly impacted efficiency and improved operations.

* Promoted to Sales Rep due to increased sales and increased distribution that achieved bonuses

© Consistently maintained high customer satisfaction ratin

Additional Information

lam curently ready to re-enrol at GCU for studies in App

Contact this candidate