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Sales Representative Customer Service

Location:
Jackson, MS, 39202
Posted:
December 27, 2022

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Resume:

Robert W. Fowler

aduaaz@r.postjobfree.com • 601-***-****

linkedin.com/in/bob-fowler-a7719259

Madison, MS, 39110

Sales Representative

Accomplished, results-driven Sales Management professional with 20+ years of career success managing client accounts and achieving sales levels to meet / exceed targets.

Highly adept in overseeing and ensuring the sales performance and financial success of an assigned industry / territory. Track record of success nurturing existing accounts while prospecting for new customers. Leverage robust communication, interpersonal, presentation, and negotiation skills, displaying effective time & resource management. Strategically minded with strong business acumen. Technical expertise in the specialty chemicals industry selling industrial products including the raw materials used in CASE, rubber and plastic markets.

Areas of Expertise

Account Management

Sales & Profit Analysis

Sales Forecasting

Sales Distribution Management

Relationship Building

Technical Product Knowledge

Business Case Requirements

Market Research & Competitor Intelligence

Customer Communications

Pipeline Growth

Professional Experience

Account Manager, March 2019 - Present

Ideal Chemical & Supply, Memphis, TN

Led a sales team in offering new products for this chemical distribution and supply company. Delivered business-to-business (B2B) sales, leveraging consultative selling and solution selling skills. Oversaw account management, contract negotiations, and business development initiatives. Generated new leads and customers while expanding the product line to the existing customer base. Coordinated logistics and improved sales processes in order to deliver excellent customer service and increase company revenues.

Select achievements:

Successfully increased profitability and sales by 300% through new customer acquisition and new product offerings.

Developed a peer-to-peer training protocol.

Technical Sales Representative, September 2015 – March 2019

Lintech International, LLC, Macon, GA

Developed and organized sales strategies and workflow processes for this industrial chemical company. Created the business plan and oversaw sales forecasts. Led territory analysis and pipeline management to identify and execute on business development opportunities. Established relationships with suppliers and clients to drive overall growth.

Select achievement:

Increased sales by $1M in a 4-state territory through product development with existing customers and new customer acquisition.

Technical Sales Representative, September 2002 – August 2015

Ribelin Sales, Inc. Garland, TX

Led negotiations for high-yield technology sales. Uncovered and creatively met customer needs by budling value-added packages. Researched and identified new potential suppliers. Developed relationships with key decision makers. Recommended appropriate products to achieve customer goals.

Select achievements:

Maintained P&L responsibility for a 6-state territory and increased sales by 300%.

Grew company revenues by representing 32 product lines with technical product knowledge.

Led the company in introducing a product line for the rubber industry.

Additional experience includes Technical Sales Representative for H.M. Royal, Inc growing the territory for $700K to $4.8M, as well as Territory Sales Representative for C.P. Hall and Walsh & Associates.

Education & Credentials

Executive Masters of Business Administration (MBA)

University of Memphis

Advanced Training

Certificates and Training in MS Excel, Outlook from Thinkific

Professional Associations

Southern Society of Coatings Technology

Southern Rubber Group

American Chemical Society-Rubber Division

Adhesives and Sealants Council

Software Proficiencies

Customer Relationship Management (CRM) systems, MS Office Suite (Excel, PowerPoint, Word, Outlook), MS SharePoint, Teams, Power BI



Contact this candidate