Kimberly Taylor

**** *********** ***

Apt ****

Fort Worth, TX 76177 United States

Mobile: 334-***-****

Email: adua8y@r.postjobfree.com

Work Experience:

Human Resource Administrator

Quantum Health Professionals

6901 Shawnee Mission Pkwy

Suite 207

Overland Park, KS

5/2020 - 10/2022

Hours per week: 40

Duties, Accomplishments and Related Skills:

As Human Resource Administrator, I was responsible for performing a wide variety of Human Resource & administrative duties, including answering phones and emails, managing the employee credentialing process, managing customer contracts, assisting with the employee benefits management annually, and filing all office communication.

I ran background screens at the County, State, and Federal level, contacted employee references and previous employers for verification of employment. I sent employees for fingerprints as well as drug-screening. I was also responsible for sending out I-9 employee documentation as well as processing the E-Verify employment eligibility. I processed payroll and input employee timesheets. I was responsible for the maintenance of all employee personnel files, electronic and paper. I notified all employees of soon-to-expire credentials in a timely and appropriate manner. I also ensured that all updated credentials were collected prior to the respective expiration date. I also managed the contract spreadsheet that tracks current contracts which included adding new customers, as well as updating information on existing contracts.

I hold myself to a high standard and always work to meet or exceed challenging goals. I demonstrate honesty and keep commitments and I treat people with dignity, respect, and fairness. I am committed to establishing a strong team that works together to solve problems and generate ideas. Supervisor: Stacy Woodyard 888-***-****

Okay to contact this Supervisor: Yes

Patient Service Specialist

Elite Sports Medicine and Physical Therapy

12728 State Line Rd

Leawood, KS

1/2015 - 3/2020

Salary: $17.00 USD Per Hour

Hours per week: 40

Duties, Accomplishments and Related Skills:

Provides superior service to patients.

In charge of entering new patients into the patient database, verifying insurance, getting authorization from insurance companies, putting together patient charts, scheduling patients and taking copays.

Perform the daily reports which includes some billing and coding entry, applying copays to accounts as well as manually entering charges that do not extract. Contact hospitals, doctors and other imaging facilities to get reports for the therapist.

Assist the therapist with patients by setting up their equipment and instructing them in their exercises.

Execute administrative duties by answering telephones, faxing, filing highly sensitive documentation.

Organize office calendar through scheduling patient appointments. Verify insurance information by contacting insurance providers. Assist therapists as needed for general clinic maintenance and up-keep. Supervisor: Kate Winkler 913-***-****

Okay to contact this Supervisor: Yes

Bank Teller

Bank Midwest

2002 E Santa Fe St

Olathe, KS

5/2013 - 1/2015

Hours per week: 40

Duties, Accomplishments and Related Skills:

Focused on customer service: quickly and effectively solved customer challenges while helping them find the right solutions for their banking needs. Made sure the customer felt at ease and appreciated by their banking facility, provided accurate

& appropriate information to customer inquiries.

Provided one-on-one support and training to newly hired employees including customer service delivery in person and over the phone, navigating bank-specific systems, and balancing cash.

Oversaw ATM balances, refilled cash as needed, and ensured the system was in good working order.

Assisted in lobby management initiatives; engaged customers in conversation regarding services offered, location of personnel, and other related customer service activities.

Ensured cash drawer was balanced and all supporting documentation was in line with cash receipts and client transactions.

Educated customers on online service offerings and mobile apps. Helped account holders access technology to enhance banking convenience via multiple self-service channels.

Bank Teller Supervisor

Army Aviation Federal Credit Union

1238 Rucker Blvd

Enterprise, AL

8/2012 - 8/2013

Hours per week: 40

Duties, Accomplishments and Related Skills:

Managed vault and conducted monthly audits.

Implemented corporate or departmental policies, procedures and services standard in conjunction with management, including coaching, and motivating direct report.

Trained and instructed employees in job duties and company policies. Prepared and issued work scheduled, deadlines and duty assignments to teller staff.

Assisted tellers when balancing problems occurred using knowledge of common errors.

Ensured due diligence procedures compliance were followed in regards to suspicious activities of large currency transactions above $10,000 and monetary instruments purchases (i.e. cashier's checks, money orders and travelers checks) in amounts exceeding $3,000 and above were reported to AML/BSA in a timely manner.

Ensured supply of money for banking center needs were met based on cash limits and business demands

Balanced and replenished the ATM.

Monitored and reviewed banking center security procedures, and controlled access to vault and teller cash drawers.

Promoted the bank's products and services by consistently cross-selling at every opportunity

Bank Teller

Armed Forces Bank

Hutton Plaza Bldg 9214

Fort Rucker, AL

6/2007 - 8/2012

Hours per week: 40

Duties, Accomplishments and Related Skills:

Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.

Sells cashier’s checks, traveler’s checks, and series e bonds. Answers questions in person or on telephone and refers customers to other bank services as necessary.

Records transactions by logging cashier’s checks, traveler’s checks, and other special services; preparing currency transaction reports. Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.

Completes special requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.

Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.

Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.

Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of proof. Maintains customer confidence and protects bank operations by keeping information confidential.

Contributes to team effort by accomplishing related results as needed. Education:

Geneva High School Geneva, AL United States

High school diploma or equivalent 6 / 2007

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