Derrick C. Johns
Philadelphia, Pa 19139
**************@*****.***
Career Overview
Energetic and reliable, customer service professional. Customer focused and several
years of client interface and phone experience. am personable and responsible, hard
working with a strong work ethic. am upbeat with a positive attitude. have customer
service experience ranging from cashier, phone inbound and outbound calls, security,
trade work and commercial driving.
Work Experience
Sonoco 9/2018
Forklift operator, material handler, set up line, shipping and receiving,
rotation of finish products and inventory control.
Berodine Auto Parts 5/2017 to 9/2018
Drive company truck to different locations. Deliver auto parts to various
dealerships, and mechanic shops. Face to face customer service
interaction with receiving clerk.
Plumber Boys 7/2015 to present ( on call, seasonal work)
Service Calls and water service, supply, deliveries, sink insulations,
replacing and or repairing pipes, street digs, and curb trap installments.
People Share Employment Agency 8/2013 to 5/2017
Companies include: Toll brothers, Alpha Source, National Refrigeration.
Landscape, deck building, packing, shipping, receiving, forklift operator,
dock loading, maintenance help, home repair, flooring, drywall, light
plumbing, light, painting and demo.
Federal Bond Collection Agency 9/2012 to 7/2013
Break Collector/Accounts Receivable
Assist customers with payments to their debt payments, Filing customer
information
Guaranteed positive customer experiences and resolved all customer
complaints.
Set customers up with payment plans.
Target 3/2011 to 10/2012
Team Member Trainer/Shipping and Receiving
Stocked and rotated inventory regularly, performed duties including:
count cash drawers, checking all equipment for proper functioning,
accurately logged all daily shipping and receiving orders, trained new
employees, cross trained and provided back-up for other services when
need.
Honor Guard Security 2/2009 to 11/2010
Unarmed Security Guar