Cashier Customer Service

Stephanie England

Princeton, WV *****

************@*****.***

+1-304-***-****

Work Experience

Customer Care Agent

SelectQuote - Overland Park, KS

September 2020 to Present

1. Assist customers in navigating their benefits in their Medicare Plan/Supplement 2. Meet certain performance based metrics

3. Cross sell insurance products (Final Expense, Aflac, Home/Auto, Identity Theft Protection) Teller

FIRST CENTURY BANK - Princeton, WV

October 2014 to October 2015

1. Customer Service

2. Problem Solving

3. Open/close accounts

Legal Assistant

Colosi Law Office - Bluewell, WV

September 2003 to May 2008

1. Customer service

2. Phone answering service

3. Transcription (depositions)

4. Correspondence (letters, motions, etc.)

5. Created and maintained files

6. PowerPoint (in court)

7. Experience in Microsoft programs (Excel, etc.)

Education

Associate in Criminal Justice

New River Community and Technical College - Bluefield, WV August 2000 to June 2006

Associate

Skills

• Customer Service

• Cashier Customer Service

• Cash Handling

• Bank Teller

• Transcription

• Banking

• Typing

• Administrative Experience

• Financial Services

• Microsoft Powerpoint

• Microsoft Outlook

• Clerical Experience

• Proofreading

• Sales

• English

• Research

• Writing Skills

• Office experience

• Microsoft Word

• Microsoft Office

• Communication skills

• Corporate finance

Certifications and Licenses

Life and Health Insurance Licence (WV)

Licensed Health Agent in 50 states.

Insurance Producer License

Additional Information

References

1. Melissa Whitt (Supervisor at SelectQuote) 336-***-**** 2. Lisa Colosi (Supervisor/Lawyer at Colosi Law Office) 562-***-**** 3. Kim Howerton (Supervisor at First Century Bank) 304-***-****

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