Sales Associate Medical Assistant

Michal D Escarmant

*** ** *** **, ***** Miami FL 33168 786-***-****

adua55@r.postjobfree.com

Objective

Efficient Medical Assistant skilled in tackling administrative and patient- oriented tasks in a fast-paced medical office, who adapts easily to changing environments and demands, professionally trained with experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs. Customer service oriented, and skilled with greeting patients, scheduling appointments and preparing patient charts Education

DIPLOMA MEDICAL ASSISTANT APRIL 2016 MIAMI

LAKES EDUCATIONAL CENTER

Associates of Arts: General Studies 2014 (Miami-Dade College) HIGH SCHOOL DIPLOMA JUNE 2010 DR. MICHAEL M

KROP SENIOR HIGH SCHOOL

Skills & Abilities

· CPR/First Aid certified

· Patient-focused care

· Compassionate caregiver

· Wound Care Specialist

· Medical Terminology Knowledge

· Blood Pressure

· EKG (ECG)

· Excellent communication skills

· Bilingual in Creole (some Spanish)

· Phlebotomy Knowledge

· Triage

Experience

RECEPTIONIST ALL FLORIDA REALTY & TAX 01/2022- PRESENT

. Open the office

. Answer numerous calls per day

. Schedule/ Reschedule Appointments

. Input tax info

. Check tax status

. Handle complaints

INTERNAL SALES SPECIALIST CHEN SENIOR MEDICAL

CENTERS 03/2019-01/2022

. Work in a fast-paced, structured call center environment.

· Handle numerous phone contacts per day.

. Assign prospects to insurances.

· Understand and follow policies and procedures.

· Make appropriate and timely decisions according to department standards, procedures, and policies.

· Communicate in an effective manner (oral and written).

· Deliver and extraordinary customer experience by responding to inquires and concerns.

· Document interactions using web-based technology.

· Maintain acceptable performance standards, including effectiveness, efficiency and quality.

· Adhere to work schedule as planned.

· Schedule, and reschedule appointments.

· Interact with employees across various levels and departments SERVICE TEAM COORDINATOR CHEN SENIOR MEDICAL

03/2017-PRESENT

· Work in a fast-paced, structured call center environment.

· Handle numerous phone contacts per day.

· Understand and follow policies and procedures.

· Make appropriate and timely decisions according to department standards, procedures, and policies.

· Communicate in an effective manner (oral and written).

· Deliver and extraordinary customer experience by responding to inquires and concerns.

· Document interactions using web-based technology.

· Maintain acceptable performance standards, including effectiveness, efficiency and quality.

· Adhere to work schedule as planned.

· Schedule, and reschedule appointments.

· Interact with employees across various levels and departments. SALES ASSOCIATE EXPRESS (CLOTHING STORE) 08/2013- 01/2016

. Ensuring high levels of customer service.

. Meet customers needs, escort them to the fitting rooms.

. Making sure that the store is cleaned, and the clothes are displayed properly. STUDENT INTERN MIAMI JEWISH HEALTH SYSTEMS 02/2016- 03/2016

. Escort patients to exam rooms.

. Triage patients

. Measure vital signs ( weight, blood pressure, pulse, temperature).100

. Assist instructor with wound dressing.

SALES ASSOCIATE/CASHIER DUTY FREE AMERICAS

02/2016-03/2017

· Greet customers and provide an enjoyable shopping experience,

· Replenish Products and supplies to ensure excellent stock conditions at all times.

· Ensure that the store is sanitized ( i.e, cleaning, dusting, sweeping, mopping, etc.

· Make sure registers are counted correctly by the end of the shift.

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