Gail G. Preston-Banks

**** ******** ******

Home: 443-***-****

adu9zk@r.postjobfree.com

Profile:

Customer Service and Administrative support professional offering versatile office and management skills. Strong planner and problem solver who readily adapts to change, works independently and a highly trained and skillful paralegal and administrative assistant.

Education: Community College of Baltimore, 2901 Liberty Heights Ave., Baltimore, MD 21215 – also attended courses at the University of Baltimore to receive the Paralegal Certificate, 1984.

Lake Clifton High School, Baltimore, MD 21218 -Diploma 1978.

Experience:

Enoch Pratt free Library, 400 Cathedral Street, Baltimore, MD 21201

Human Resources 410-***-**** Robin Moran, Director

Current Position: Office Support Specialist II in the African American Department and Circulation and Office Assistant 11/2012 to 01/20/16.

Register customers for library cards and maintain customer library records; charge and discharge library materials to customers.

Collect fines and fees as well as cash from the sale of Pratt Library logo items; operate cash register.

Operate a variety of standard office and library machines; type letters, forms and other documents as required.

Answer telephones; answer directional questions and refer customers to appropriate personnel; assist customers with operation of library equipment. Perform other related duties as assigned.

Previous Position Administrative Assistant: 05/2012–10/2012 Assistant to Dr. Carla Hayden, Chief Executive Officer.

Provide clerical and administrative support to Director and team members; manage procurement with ordering supplies and assist team members in coordinating meetings and special events.

Review, refer, and respond to all correspondence, memoranda, and inquiries submitted by Library personnel.

Answer telephones direct callers to appropriate departments.

Maintain confidential files of the CEO.

U.S. District Courts of Maryland at 101 W. Lombard Street Baltimore, MD 21201 and Delaware, 844 King Street Wilmington, DE 19805 11/04/1998 03/2004 – Returned to MD 03/2004 to 07/31/2011.

Position: Courtroom Deputy Clerk.

Manage civil and criminal cases as well as supervising courtroom proceedings.

Review case filings for compliance with rules of criminal and civil procedure. Monitor civil cases to ensure movement of cases until closing.

Draft orders and documents for counsel and the court.

Schedule civil and criminal cases for conferences, motions and trial.

Assist the Judge in court proceedings, administer oaths, maintain exhibits and record minutes.

Prepared the Chambers for opening in November 1998.

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