Patient Transporter Administrative Assistant
Resume:
Brittany Rim
**** ********* **** *******, # *** Gainesville, FL 32608 352-***-**** ***********@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Capable of coordinating the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.
Builds trust and respect by consistently meeting and exceeding expectations.
Follows directions to ensure accurate and timely completion of duties.
Microsoft Office Applications - MS Word, MS Excel, MS PowerPoint, MS Outlook.
KEY QUALIFICATIONS
Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing
Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information
HIPAA Compliance Medical Laws & Ethics
EDUCATION
Ultimate Medical Academy Associate of Science Degree / Health Sciences - Medical Administrative Assistant, 2021
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate
East Side High School High School Diploma, 2014
PROFESSIONAL EXPERIENCE
Meridian - Gainesville, FL 02/2022 – 12/2022
Case Manager
Provided veterans with crisis intervention and case management related to housing stability
Verified medical insurance for new patients or referrals
Updated demographics, obtain pre-authorizations and explained financial responsibilities
Coordinated and assist with housing placements and needs or barriers to meeting housing goals
Provided housing-related information, education, and referrals on issues related to housing stability and basic needs
Provided in-home visits for initial intake and follow-ups.
Developed individualized Stability Plans
Provided advocacy on behalf of clients and families
UF Health Shands Cancer Hospital - Gainesville, FL 02/2018 - 06/2021
Support Technician (01/2021 - 06/2021)
Performed a wide variety of clerical support activities, such as answering phones and maintaining records.
Scheduled appointments, monitored office inventory, placed orders, and verified receipt of shipments.
Collected relevant data, identified trends, and suggested next course of action.
Patient Transporter (09/2018 - 01/2021)
Transported patients and equipment to various locations and reported completed assignments.
Established and maintained communication with patients and coworkers to improve quality of service.
Ensured patient safety and comfort during transport and protected patient privacy.
Food Services Representative (02/2018 - 09/2018)
Prepared and served food items for patients, staff, and visitors, and upheld food safety and storage standards.
Counted inventory, worked at a fast pace, followed recipes, and completed tasks in a timely manner.
Verified that prepared food met requirements for quality and quantity.
Circle K Convenience Store - Gainesville, FL 04/2017 - 04/2018
Retail Cashier / Customer Service
Interacted with customers in a positive manner and demonstrated a high level of customer service.
Scanned merchandise, processed retail transactions, accepted payments, and stocked shelves.
Processed money orders, balanced register till, and ensured customer satisfaction.
Walmart - Gainesville, FL 03/2016 - 09/2016
Retail Cashier / Customer Service
Greeted customers and maintained a cheerful attitude towards customers.
Counted the money left in the drawer before starting the shift to ensure there were no discrepancies.
Managed the cash in the drawer, processed returns, and enrolled customers in credit card programs.
McDonalds - Gainesville, FL 07/2014 - 03/2016
Cashier / Crew Member / Customer Service
Performed a variety of tasks including order preparation, upselling products, and assisting customers.
Took orders, operated cash register, accepted payments, and maintained a clean and organized workstation.
Worked in a team environment, communicated with coworkers, and balanced register at end of shift.
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