Insurance Specialist Receivable Representative
Resume:
Monica Godwin
Fort Worth, TX *****
Phone#: 817-***-****
E-mail: adu9qc@r.postjobfree.com
Objective To obtain employment with an established company to utilize and expand on my administrative experience and knowledge
Skills and Qualifications
Electronic Medical Records (EHR/EMR)
NextGen / Lytec / RUMBA / HST Appointment and Billing software Accounts Receivable/Accounts Payable / Expense Report Employee Benefits / Payroll
Knowledge of insurance coverage, benefit details and policies Manage inventory and office supplies
Telephone / Calculators / Fax and eFax / Copy Machine Typing - 45 wpm / 10 Key by touch
Internet and E-Mail / MS Office
Knowledge of CMS 1500, UB04 forms
Knowledge of medical terminology, CPT coding, HCPCS and ICD10 coding Manage petty cash / patient and insurance payments / bank deposits Medical Assistant – Blood pressure, prescriptions, assist with physical exams and office procedures Work History
02/2021- Ambulatory Surgery Center. Bedford, TX
Business Office Manager
● Managed office employees / payroll / employee benefits
● Coordinating surgery schedule between physician’s offices and surgery center
● Schedule team meetings and conduct daily team huddles
● Assist with credentialing renewals and certifications
● Answer phone and assist physician offices and patients with needs as well as complaints
● Order office supplies
● Pick up mail, open and distribute as needed
● Manage petty cash, patient/insurance payments and handle bank deposits
● Assist with all areas of front office and nursing staff for support and back up
● Managed projects and assist with projects
● Maintain medical records
● Managed all aspect of patient accounts / billing and collections
● Accounts Payable
11/2020 – 02/2021 TTS Tech Solutions Remote Work
Accounts Receivable Representative
● Work follow-up on patient accounts for timely claim and appeal filing
● Verify insurance to ensure coverage and benefits
● Work with internet sites for fast verification and correct coding
● Remote with California company MSM
04/2013-06/2020 Charles Gordon, D.O. Bedford, TX
Office Manager
● Managed office employees / payroll / employee benefits
● Coordinating doctor’s schedule between office and hospital
● Scheduled meetings and maintained doctor’s license renewals and certifications
● Answer phone and assist patients with needs as well as complaints
● Order office supplies
● Pick up mail, open and distribute as needed
● Manage petty cash, patient/insurance payments and handle bank deposits
● Assist with all areas of front office and nursing staff for support and back up
● Managed projects for doctor and assisted with projects
● Maintain medication inventory
● Managed all aspect of patient accounts / billing and collections
● Accounts Payable
● Negotiated Insurance Contracts
07/2012 – 04/2013 UNTHSC Fort Worth, TX
Business Office Representative
● Work follow-up on patient accounts for timely claim and appeal filing
● Verify insurance to ensure coverage and benefits
● Work with internet sites for fast verification and correct coding
● Speak with patients regarding insurance questions and correct insurance coverage
● Write letters of appeal for under allowed claims, bundled charges and submitting corrected claims
● Proper billing of physician visits and surgical procedures 09/2008 – 07/2012 MCNT North Richland Hills, TX
Insurance Specialist
● Answer phone calls and assist patients with insurance questions
● Work on Internet and with e-mails to communicate with other offices and insurance companies
● Write letters of appeal to insurance companies for corrected claims, under allowed claims and bundled charges
● Billing of office and hospital charges
● Insurance Verification and knowledge of insurance benefits and policies 02/2006-4/2008 Agateno Technologies OKC, OK
Patient Coordinator
● Answer incoming phone calls and assist patients with needs
● Coordinate schedule between 6 labs - e-mailing data and schedules
● Mailing information
● Order office supplies
● Managing expense reports
● Work on Internet and with e-mails to communicate with labs and corporate office
● Pick up mail, open it and distribute as needed
● Assist with special projects
06/1999-02/2006 Dan A. Waddell, D.O. Bedford, TX
Office Manager
● Managed office employees / payroll / employee benefits
● Coordinating doctor’s schedule between office and hospital
● Scheduled meetings and maintained doctor’s license renewals and certifications
● Answer phone and assist patients with needs as well as complaints
● Order office supplies
● Pick up mail, open and distribute as needed
● Manage petty cash, patient/insurance payments and handle bank deposits
● Assist with all areas of front office and nursing staff for support and back up
● Managed projects for doctor and assisted with projects
● Maintain medication inventory
● Managed all aspect of patient accounts / billing and collections
● Accounts Payable
● Negotiated Insurance Contracts
01/1998-06/1999 Coppell Health Coppell, TX
Office Manager
● Managed office employees / payroll / time sheets
● Coordinating doctor’s and massage therapist schedules
● Scheduled meetings and maintained doctor’s license renewals and certifications
● Assist patients with medical needs as well as complaints
● Manage expense reports
● Order office supplies
● Pick up mail, open and distribute as needed
● Managed petty cash, patient/insurance payments and bank deposits
● Accounts Payable - paid all bills for the office
● Accounts Receivable - managed all patient accounts 12/1994-01/1998 Greenville Surgery Center Dallas, TX Accounts Receivable
● Answered phone calls and scheduled surgeries
● Provided backup for receptionist
● Assisted patients with insurance questions as well as complaints
● Pick up mail, open and distribute as needed
● Managed patient payments, insurance payments and handled bank deposits
● Accounts Receivable - managed all patient accounts Education
35 hours towards Associate of Business Management degree Tarrant Count College
Hurst, Texas
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