Jennifer Morris

Top Performer Purchase Order Specialist

Cincinnati, OH 45215

adu9og@r.postjobfree.com

+1-513-***-****

I am very detail oriented and go above and beyond to help my patients received the best service possible I will always give a hundred percent I have worked in customer service all my life and have great communication skills. My job has been to making sure to schedule patients delivery of their medications, processing payments and doing my very best to see that the delivery is handled correctly and efficiently. I have been the one and only PO Specialist for a huge company creating PO numbers and handling very important invoices such as updating and processing and correcting before payment. I created and added vendors to our company system so we could expand. I set goals everyday so that I can multi task better and work faster and harder . I am very teachable and I take accountability for any mistakes because I am willing and always wanting to become better and grow all the way to the top! Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

PO Specialist/ AP Specialist

Lithko Contracting - Cincinnati, OH

October 2021 to November 2022

I created Purchase Orders for the Project Managers on job sites. I also worked on Account payable/ receivable dept. Processed Invoices as well as updating and attaching invoices. Created Subcontractor/ PO’s as well. Communicated directly with Project Managers with high Quality Professional Communication Skills. I handled important invoices such as adding additional items, updating and correcting before payment. Multi tasking multiple systems while taking phone calls from important vendors and projects managers. Main job was knowing where to code items on the invoices and make sure they were coded correctly so that the invoices were paid asap and not sent back. CSR

Tata Consultancy Services (TCS) - Cincinnati, OH

September 2019 to September 2021

• I have been a high performance CSR Pharmacy Technician Taking 80-100 incoming calls setting up deliveries for Medication through FedEx. I have knowledge of paid claims through insurance plans as well as Copay Assistance. We also send emails or calls over to other dept to have orders processed and sent out correctly and on time. I also worked for RDI. I was a Team Leader for 4 years. I worked for Rise loan company. I also have experience in POI Dept. Im really excellent at taking initiative to always work hard and go over and beyond for every situation in making sure my patients get there medicine on time.

• Provided excellent technical support

Education

High school diploma in Dental Assisting

Colerain High School - Cincinnati, OH

March 2008 to October 2010

Skills

• Customer Service (10+ years)

• Typing (10+ years)

• Data Entry (10+ years)

• Computer Operation (10+ years)

• Restaurant experience (7 years)

• Microsoft Word (6 years)

• Microsoft Outlook (10+ years)

• Computer Literacy (10+ years)

• Bartending (4 years)

• Administrative Experience (4 years)

• Serving Experience (4 years)

• Computer Skills (10+ years)

• Security (10+ years)

• Cash Handling (10+ years)

• English (10+ years)

• Office Administration

• Microsoft Excel

• Time Management (10+ years)

• Catering

• Public relations (10+ years)

• Merchandising

• Insurance Verification

• Medical Scheduling

• Clerical Experience (10+ years)

• Technical Support (10+ years)

• Training & development (4 years)

• Medical Office Experience

• Pharmacy Technician Experience

• ICD-10

• ICD-9

• Multi task (10+ years)

• Patient observation (10+ years)

Languages

• English - Expert

Assessments

Customer Focus & Orientation — Highly Proficient

August 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

• I've worked customer service about 10 years or so with high expectations. I set goals in order to perform and multi task at a high level. I strive for excellence at every task I get assigned will be completed in a correct timely matter. It took me no time to work my way as the top performer for ACW and hold time in February, March,May along with taking the most inbound calls on a daily basis and having the most incoming calls @ 5,149. I will always make sure to go over and beyond to help take care of our patients and or customers receive the best customer service possible.

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