Angela Davis / *** Kuenzli St. #*** / Reno, NV ***02 / 775-***-****

Your search is over... (I bet you are wondering why you haven't hired me yet?) adu9kv@r.postjobfree.com

Results driven, Customer Service focus expert who can proficiently handle multiple tasks without losing sight of desired outcome along with meeting deadlines by utilizing my organizational skills and experience that I have gained during my extensive career. I take pride in hardwork and dedication, but mostly in my integrity.

Authorized to work in the US for any, & actively seeking Remote & FT positions. Willing to relocate: Anywhere

Work Experience

Office Manager

Towing Company - Sparks, NV

December 2020 to December 2022

Daily Operations, cash handling & reconciliation, monthly reporting

Answer all incoming calls to be dispatched or scheduled, finalize all dispatched calls by collecting payments, provide quotes to insurance companies or motor clubs, handle emergency calls with priority, maintain call records, truck records, and inventory records, inventory control and process necessary DMV paperwork for title documentation on all vehicles released, stored, & salvaged

•Processed payments

•Processed payroll

•Processed billing on a daily basis

•Managed team responsibilities

Office Manager

Drive Reno Auto Sales - Reno, NV

September 2017 to November 2020

Daily Operations, Finance, Human Resources, Marketing, Inventory Control, Vehicle Repairs & Inspection, Auction preparation & purchases, Maintain Business Licenses and DMV dealer certificates, and office supplies

Due to there only being 3 employees, I wore many hats & handled a vast workload. After I came on board sales increased by double each year. Fast-paced and grew tremendously.

Store Manager

Ames Tools Corporation - Reno, NV

June 2015 to April 2019

•Managed daily operations, administrative duties, scheduling, and sales

•Ensured consistent store productivity and metrics that increased sales and profitability

•Demonstrated excellent people skills in both client and employee relationships

•Performed official money count every day

Store Manager

ALDI - Louisville, KY

February 2012 to June 2015

•Managed daily operations, administrative duties, scheduling, and sales

•Interviewed, hired, trained, and supervised new associates

•Coordinated schedules and assigned associates' shifts

•Managed associates' time off requests

•Performed official money count every day

•Managed a staff of 100+ employees

Operations Manager

Walmart - Battle Creek, MI

August 2011 to January 2012

•Freight Flow Management by Area/Department/Employee

•Interviewed, hired, trained, and supervised new associates

•Coordinated schedules and assigned associates' shifts

•Managed associates' time off requests

•Managed a staff of 100+ employees

•Adhered to strict cash handling guidelines for entire front of store

Customer Service Manager

ISRINGHAUSEN - Battle Creek, MI

January 2009 to June 2011

Customer Contract Specialist

Production Planning / Raw Materials

Customer Service / Shipping Manager

Customer Service Representative

Gross Stabil Corp - Coldwater, MI

January 1999 to June 2009

Order Management - Processing & Shipping

Warehousing Logistics

Import / Export Specialist

Accts Receivable

Client Retention

Inventory Control - cycle counts, year end, ISO certification

Education

Associate's degree in Business Management

University of Phoenix - Remote

Present student

Certified in Business Services and Technologies

BACC - Coldwater, MI

May 1994 to August 1996

Diploma in General Studies

Coldwater High School - Coldwater, MI, US

1992 to 1996

Skills

•Customer Service Skills (10+ years)

•Account Management (10+ years)

•Administrative Support (10+ years)

•Management (10+ years)

•Office Management (10+ years)

•Accounts Receivable (10+ years)

•Budgeting (10+ years)

•Billing (10+ years)

•Business Development (10+ years)

•Reporting (10+ years)

•Microsoft Office (10+ years)

•Banking (10+ years)

•Cash Handling (10+ years)

•Data Entry (10+ years)

•Document Control (10+ years)

•Document Management (10+ years)

•Data Entry (10+ years)

•Databases (10+ years)

•Data Analysis (10+ years)

•Electronic Data Interchange (10+ years)

•Edi (10+ years)

•Training & Development (10+ years)

•Forecasting (10+ years)

•Sales (10+ years)

•Facilities Management (1 year)

•Process Improvement (5 years)

•P & L Analysis (5 years)

•Vendor Management (5 years)

•Coaching (10+ years)

•Collections (10+ years)

•Sourcing (10+ years)

•SAP (10+ years)

•SBT (10+ years)

•Property Management (1 year)

•Manufacturing (5 years)

•Merchandising (10+ years)

•SRP (10+ years)

•Sourcing (10+ years)

•Cost Reduction (5 years)

•Foxpro (5 years)

•Fundraising (10+ years)

•General Management (10+ years)

•General Accounting (10+ years)

•Hiring (5 years)

•HRis (5 years)

•Hand Tools

•Kaizen (5 years)

•Kanban (5 years)

•Key Account Management (10+ years)

•Logistics (10+ years)

•Import / Export (10+ years)

•Shipping (10+ years)

•Shipping And Receiving (10+ years)

•Onboarding (5 years)

•Online Portals (10+ years)

•Order Processing (10+ years)

•Materials Management (10+ years)

•Recruiting (5 years)

•Real Estate (1 year)

•Teamwork (10+ years)

•Team Building (5 years)

•Office Management (10+ years)

•Team Management

•ERP Systems

•Order Management System

•Procurement

•Production Planning

•Business Analysis

•Communication skills

•Customer service

•Office experience

•Word processing

•Microsoft Outlook

•Microsoft Excel

•Adobe Acrobat

•Microsoft Office

•Administrative experience

•Organizational skills

•Microsoft Word

•CRM software

•Data entry

•Purchasing

•Accounting

•QuickBooks

•Computer literacy

•Dispatching (3 years)

•Vendor management

•Budgeting

•Payroll

•Human resources

•Supervising experience

•Bookkeeping

•Phone etiquette

•Multi-line phone systems

•Training & development

•Filing

•Clerical experience

•Office management

•Calendar management

•EHR systems (2 years)

•Logistics (10+ years)

•Transportation management (10+ years)

•Front desk

Awards

Employee of the Month September 2011

Voted by Upper Management WalMart Battle Creek, MI

Employee of the Year 2011

December 2011

Voted by peers WalMart Battle Creek, MI

Certifications and Licenses

Interpersonal Communication

May 2008 to Present

M-tech course

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