Alexious Thomas

Wake Forest, NC ***** 910-***-**** adu9in@r.postjobfree.com

Summary

Hardworking Host Offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Hardworking and reliable with strong ability to get the job done and effectively .Highly organized, proactive and punctual with team-oriented mentality. Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints.

Energetic and punctual individual committed to highest quality of service. Energetic Nanny experienced watching children and leading fun activities in home settings. Successful in keeping environment organized and instructing children in safe behaviors. Well-versed in caring for children with special dietary, emotional or physical considerations. Energetic childcare professional with history of entertaining, teaching and protecting children. Follows parents' wishes with care and looks for opportunities to engage children in fun and learning-focused opportunities. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Dedicated Academic Counselor Assistant with passion for working with children at multiple grade levels. Highly proficient in leading recreational and educational activities when providing head teachers support in all aspects of classroom management. Accomplished in building long-lasting relationships with students, parents and colleagues.

Skills

Reservations

Rhythm proficiency

Class instruction

Technique practice

Group teaching

Front of House Organization

Guest Relations

Seating assignment preparation

Buffet setup and takedown

Dining customer service

Table setting arrangements

Activities Planning

Academic support

Household support

Cleaning procedures

Child psychology knowledge5

Enrichment activities

Educational support

Reliable & trustworthy

Exercise and outdoor activities

Child Safety Procedures

Age-appropriate routines

Bathing, grooming and dressing

Activity Planning

Reliability

Puzzle and game play

Discipline understanding

Certified in First Aid and CPR

Conflict Resolution

Responsible driver

Meal and snack preparation

Behavior Management

Keeping children safe

Child psychology knowledge

Social integration

Light housekeeping

Emotionally supportive

Giving medicines as appropriate

Effective listening

Classroom discipline

Team collaboration

Quizzes, tests and exams

Positive student engagement

Standardized testing techniques

Effectively work with parents

Course material development

Customer Service

Cash handling

Credit and cash transactions

Customer assistance

Ordering and stocking

Payment processing

Scanner operations

Merchandise restocking

ID verification

Shipping and receiving

Materials handling and transport

Experience

HOST 01/2020 - 03/2023

Brinker Internationl, Chili's Grill & Bar - Wake Forest, NC

Greeted guests and gathered information to seat groups or place on waitlist.

Accommodated guests with children and special needs to promote comfortable dining experience.

Collaborated with front of house staff to move tables and adjust seating to accommodate customers.

Notified server after seating parties in section to facilitate prompt service.

Offered seating and other special accommodations to customers according to preferences and dining area volume.

Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Escorted guests to seating area, furnished menus and highlighted daily specials.

Greeted customers, answered questions and recommended specials to increase profits.

CUSTOMER SERVICE RESERVATION AGENT 05/2017 - 07/2017

ACS:Enterprise - Raleigh, NC

Assisted customers via phone by providing confirmations, answering questions and offering general information.

Researched and resolved customer issues.

Relayed information on availability, pricing and discounts to customers.

Verified guest information and payment options ensuring accuracy and completeness.

Reviewed guest information and payment options, checking for accuracy and completeness.

Suggested amenities suited to clients' needs.

Made reservations for customers and accurately entered personal information into computer system.

SERVER 04/2017 - 05/2017

Carolina Ale House- LM Hospitality - Raleigh, NC

Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Promoted desserts, appetizers and specialty drinks to optimize sales.

Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Presented menus to patrons to answer questions about offered items and make suitable recommendations.

Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

ACADEMIC SCHOOL ADVISOR ASSISTANT 03/2013 - 11/2013

The urban academy for urban scholars - Columbus, Ohio

Counseled students in career planning, job placement and academic goals.

Encouraged students to develop four-year plan and assisted in planning and individual program of study for next term.

Reviewed student grade reports each semester to determine probation or suspension based on academic regulations of university.

Served as student mentor and counselor for students when academic problems and personal adjustment issues arose. I would put the grade into the computer, help the academic counselor as her assistant with whatever she needed such as make phone calls to other schools getting the students transcripts and faxing and making phone calls to the parents and talking to the students about their graduation planning etc.

STORE OPENER/CASHIER .STORE CLOSER, 07/2012 - 09/2012

As seen On tv - Raleigh, N.c

I would open and close the store, I had to order products and products that were out of stock that the customers were asking for. I had to demonstrate how to use the exercise equipment and also clean the store plus work on the cash register I was multitasking.

Processed credit card payments and counted back change and currency with [Number]% accuracy rate.

Delivered empathy and persuasive negotiation talents to promote memorable customer experience.

Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.

LIVE IN NANNY 07/2010 - 05/2011

Julius - Morrisville, NC

Helped children complete homework and special assignments daily to support academic performance.

Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games.

Monitored playtime to prevent overuse of technology, television or other detrimental influences.

Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.

Sparked creativity and imagination by helping children discover new things each day. I WORKED WITH 3 children from ages 5 to 8 I help prepared meals I gave them nutritious snacks and I would come up with activities for them to do that was creative,teaching them about Jesus because Iam christian and so was their family . I even taught them a lil Spanish .

BABYSITTER 05/2008 - 09/2008

carie - Columbus, Ohio

Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.

Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.

Cared for up to 2 children ranging in age from newborn to 2.

Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.

Education and Training

University Of Phoenix Online - Phoenix, AZ Some College (No Degree)

Health And Human Services :Family &Children

Languages

English:

Professional

A lil Spanish

Hola Como estas

Como te llamas

Muy bien

Me nombre alexious

DE done eres

Soy De ohio

Que hora es

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