JAMES E. STROPKO

***** ******* ***** ***. ****

North Olmsted, Ohio 44070

216-***-****

adu9hb@r.postjobfree.com

Summary: Outstanding customer service skills.

Job Objective:

Productive part time employee Experience:

Transporter

Hertz Corporation 11/13 to 7-21

Drive cars and customers to designated locations

Technician

Pacific Telemanagement Services

11/11 to 7/12

Repair and restoration of dial tone on pay telephones. Field Service Engineer

International Remote Imaging System, Cleveland, OH 4/98 to 5/08 Installation and repair of urinalysis automated microscopy instruments which identifies displays and stores records of various particles in urine via proprietary windows-based software. Named Field Service Engineer of the Year for 2004 and 2005. Provide telephone support 24/7 to laboratory personnel on operation of equipment, manipulation of software and troubleshooting problems.

Field Service Technician

Coulter Corp., Cleveland, OH 8/96 to 10/97

Scientific Instruments Division- Installation, user training on operation and manipulation of proprietary windows-based software, and repair of particle sizing and counting equipment.

Communications Technician

Ameritech, Inc., Cleveland, OH 9/94 to 8/96

Installation, testing, and maintenance of wiring and equipment within Central Office environment. Promoted to special circuits tester after one year on job. As such, accessed all types of communications circuits remotely via computer terminal to test and troubleshoot.

Field Service Engineer/Regional Support Engineer 6/82 to 8/93 G.E. Medical Systems, Cleveland, OH

Installation and repair of all types Ultrasound as well as Mammography Units. Promoted to Regional Support Engineer for Ultrasound in 1991. Electronic Specialist Cleveland Clinic Foundation, Cleveland, OH 4/79 to 6/82 Maintenance and repair of physiological monitoring instrumentation, special projects as directed by Department Head and supervision of other bio-med techs. Skills:

Computer Skills

Customer Service Skills

Time Management Skills

Prioritization Skills

Problem Solving Skills

Communication Skills

Education:

Digital Electronics I&II - Cleveland State University-course work Electronic Technology Institute - Microprocessor Fundamentals

“A” School Basic Electronics - United States Navy

Leadership Training - United States Navy

Management Training – Cleveland Clinic

Additional Comments:

My attitude is “can do”; I possess a strong work ethic and ability to adapt to new and changing environments.

References: Available on request