Objective

I have experience, education and training that show enough knowledge, skills and abilities to demonstrate the potential to successfully perform the duties of the any position. I am eager to use my strong customer service experience and communication skills to provide outstanding service to a range of positions. I am ready to develop new skills to progress in my working career.

Experience:

Order Selector September 2022 – November 2022

Spartan Nash

Job Description and Duties:

Responsible to complete selection orders by selecting products from the warehouse racks and to assemble, palletize and/or shrink wrap products/pallets for customer orders; accountable for meeting productivity, accuracy and safety work standards. May be required to use a variety of powered industrial equipment and may be required to work in dry or cooled product areas including refrigerated and freezer compartments.

Customer Service Agent November 2019 – April 2020

J & J Travel

Job Description and Duties:

As a customer service agent, I would answer the phones and emails and respond to any inquiries that may come through. I would book appointments with customers if they needed to come in and look at brochures and sign their contracts. I would also make airline arrangements.

Construction Helper June 2019 - September 2019

602 Steamfitters

Job Description and Duties:

As a helper, I would supply and hold the materials, tools for the lead person. Clean the work the equipment. I would assist the electrician in operation by helping perform installation tasks. I would also assist the engineers and skilled workers on construction sites and perform duties such as cleaning the work site, removing debris, and hazards from the site and placing them a dumping bin. Maintain equipment, mixing cement. Load and unload building materials that are needed for that particular job.

Electrician/Construction Helper June 2018 - July 2018

Tradesman International

Job Description and Duties:

As a helper, I would supply and hold the materials, tools for the lead person. Clean the work ears and sometimes the equipment. I would assist the electrician in operation by helping perform installation tasks. I would also assist the engineers and skilled workers on construction sites and perform duties such as cleaning the work site, removing debris, and hazards from the site and placing them a dumping bin. Maintain equipment, mixing cement. Load and unload building materials that are needed for that particular job.

Warehouse Worker June 2018 - August 2018

Apogee Warehouse

Job Description and Duties:

As warehouse worker, I received unpacked and registered incoming shipments that I would verified the shipment with the demand order. Once verified, I was responsible for loading and unloading of items, goods and supplies with equipment. I maintained cleanliness, labeling and properly stacking the goods and supplies within the warehouse. I helped in research of departing shipments that I maintained daily simple records. I also was responsible for keeping storage area dirt free and neat. I performed loading and unloading of trucks transported shipment to particular areas by using the forklift or other tools.

Moving Helper July 2017- June 2018

Interstate Moving Company

Job Description and Duties:

As a Moving Helper, I was responsible for unloading and packing the moving trucks and assist the drivers on moving customers and businesses. I worked in collaboration with other crew members to service move projects for residence, office building, or other assigned move projects including assisting with moving, packing, wrapping. This also involved moving, placing furniture and equipment in its proper place upon delivery. My experience knowledge involved moving, storage, packing, loading, and transport of furniture, office equipment for residential and commercial relocation services. I adapt to a constantly changing environment, everyday is different in this industry. We would have to travel sometimes to different states for customers to help them move. In addition, I am able to work together as a team to get each project done efficiently.

Food service Worker February 2016 – March 2017

Navy, Bolling AFB Grade: NA-02/02

Job Description and Duties:

As a Food Service Worker, I was responsible for the following duties: setting up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items; serving food cafeteria style by placing uniform portions of food on customers' plates; assisting patients through the serving line by placing food items on their tray and carrying tray to diners' table; sets up and operates mechanical dishwasher; scrapes, soaks, and scrubs heavier cooking utensils such as mixing bowls and pots; washing floors and walls with powered cleaning equipment; cleaning walk in refrigerators and freezers; sanitizing garbage rooms and cleaning chairs.

Bath and Body Works August 2015 – December 2015

Job Description and Duties:

I was responsible for ensuring customer satisfaction, resolving customer complaints and addressing any questions or comments that customers may have. I also performed many tasks such as assisting customers and acting as cashiers. My daily duties and responsibilities included loading and unloading shipments, organizing backroom spaces, constructing displays. I would stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers. I took physical count of inventory stock or check and mark merchandise to identify items to be reordered or replenished. Additional duties included the following:

Answer customers questions about merchandise and advised customers on merchandise selection.

Compare merchandise invoices to items actually received to ensure that shipments are correct. Also, requisitions merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.

Stamps, attaches, or changes price tags on merchandise, referring to price list.

Stocks storage areas shelves, racks, cases, bins, and displays tables with new or transferred merchandise. And, design and sets up advertising signs and displays merchandise on shelves, counters, or tables to attract customers and promote sales.

Cleans display cases, shelves, and aisles.

May itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

May pack customer purchases in bags or cartons and transport packages to specified vehicle for customer.

Chipotle February 2015 – August 2015

Job Description:

As a fast food worker, I was responsible for ensuring customer satisfaction, resolving customer complaints and addressing any questions or comments that customers may have. I performed many tasks such as taking the customers order, preparing them and acting as cashiers. My daily duties and responsibilities included operating cooking equipment or preparing hot and cold dishes and beverages that include making fresh coffee, replenishing supplies and condiments, maintaining inventory and taking food orders. My duties also included notifying kitchen staff of any food orders or food shortages. I also ensure the cleanliness in food service area throughout Chipotle establishment. Additional duties included the following:

•Maintains adequate stock of food items.

•Identifies any obvious spoilage, damage, and out-of-date food.

•Receives supplies, equipment and food items.

•Operates a computer that calculates and mark prices, and determines weight of food.

•Transport food items to cooking and serving areas.

Education:

Dr. Henry A, Wise High School Graduated May 2015

Skills:

•Answering Telephone; •Filing; •Interne Usage; •Cooking; •Preparing Food

Reference:

•Theodore Kilby - Retired Government Auditor 301-***-****

•James Murphy - Retired Government Auditor 301-***-****

•Deborah Feggins – Program analysts 202-***-****

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