SUMMARY OF QUALIFICATIONS:

Over ** years of management experience in a distribution/manufacturing environment. Proven ability to establish, develop and maintain operating procedures and operational measurements in a production environment. Highly skilled at team building, training, supporting, and motivating others. Effective communicator with well developed interpersonal skills which are useful in any environment. Operates well in a high volume, fast paced and diverse environment. Recognized by management and peers as a solid performer and dedicated team player who is customer focused and driven. Skilled and knowledgeable in the following areas:

HIGHLIGHTS OF PROFESSIONAL EXPERIENCE:

Nike, Inc. Memphis, TN September 2014 - Present

Trained and Managed UAT Team, also manage flow of operations from Receiving to Shipping. Also manage exceptions through area known as Hospital. Have also managed Inventory Control, Picking & Packing, VAS, Reconciliation, QA, and P&A.

Managed Digital Processing team to improve Overnight DTC processing completion from 40% average to 99.8% average.

Created QA process from nonexistent format to increase quality percentages by 30% by identifying

Worked hand in hand with Talent Acquisitions and recruiting to identify and acquire skilled team members to meet departmental and organizational needs.

Monitor, review and research order flow and task through Manhattan, WCS, and Cognos.

Utilize ADP to assure the accuracy of employees' production records and paychecks

Maintain high level of floor presence to direct the flow of work and make the necessary movement of employees

Counsel employees on conflicting issues while partnering with HR for best solutions and documenting result

Attend workflow meetings to plan strategy, discuss pertinent information and share best practices with peers and upper management.

William Sonoma Olive Branch, MS October 2016 – December 2016

Strategically Plan weekly/monthly operations to ensure performance and financial goals are met.

Communicate daily and future needs to Contingent Staffing leadership to adjust to business needs.

Prioritize and balance workflow to maximize upstream and downstream capacities

Lead supervisors to ensure proper focus and support in daily operations

Kelly Services (Nike) Memphis, TN July 2013 - September 2014

Process multiple demands to maximize Distribution Center's output.

Conduct follow up meetings and be pro-active in assessing the quality of work performed by employees.

Provide employees with proper procedures and resources needed to attain results.

Monitor, review and research Kronos, Control Plus and daily reports to assure the accuracy of employees' production records and paychecks.

Maintain high level of floor presence in order to direct the flow of work and make the necessary movement of employees.

Attend workflow meetings to plan strategy, discuss pertinent information and share best practices with teammates.

Sycreon (BMW) May 2012- May 2013 (BMW is relocating to Texas November 2013)

Outbound Manager

Reporting to the Distribution Center manager, responsible for managing all aspects of operations for a 270,000 SF distribution center with a 60-person staff.

Processed 8 million units annually while managing 5,700 SKUs to supply appropriate product to over 500 different locations during off-peak times and 750 locations during peak times.

Developed operating budget for Distribution Center based on detailed forecasts and managed Distribution Center to operate effectively within the operating budget.

Helped reduced Distribution Center expenses by more than $1.5 million, a 30% reduction, over a 2-year period while maintaining productivity levels, service quality, and inventory accuracy.

Worked directly with top company executives on streamlining budget and optimizing shipping procedures through a partnership with Fed-Ex

Benchmark Brands Memphis, TN June 2010 - May 2012

Senior Outbound Supervisor

Spa Parts Plus Memphis, TN July 2009 - June 2010

Warehouse Manager

MotoSports Southaven, MS June 2008 - June 2009

Team Leader

Kyocera Mita America (Downsized) Memphis, TN June 2007 – March 2008

Warehouse Operations Manager

Newly Weds Foods, Inc. Horn Lake, MS. April 2005-May 2007

Production Supervisor (Downsized)

MSI Memphis, TN. 2000-2005

Meter Returns Coordinator (2002-2005)

Tyson Foods Inc. Sedalia, MO 1991 – 1999

Production Supervisor (1991-1999)

EDUCATION/ TRAINING

Marshall High School United States Marine Corps

Central Missouri State University

Capella University currently attending

COMPUTER EXPERIENCE

Microsoft Word, Excel, PowerPoint, Outlook, AS – 400, Oracle, Friendship, Savant/Synaro,

SAGE / CITRIX, SAP, Oracle, Red Prairie, Cognos, Manhattan

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