Jessica M. Olson

***** ***

th

Avenue

Sauk Centre, MN 56378

Phone No. 320-***-****

E-mail: adu9eg@r.postjobfree.com

TRAINING & ABILITIES

* Extensive experience working in the financial industry

* Extensive training in technical writing, composition, legal document production, and keyboarding skills

* Proficient in Microsoft Office; Word, Outlook, PowerPoint, Excel, and Access

* Certificate of Completion of Training in Epic for Healthcare operations EDUCATION & AREAS OF STUDY

* A.A.S. degree in legal administrative assistant, Alexandria Technical College, Alexandria, Minnesota

* A.A.S degree in paralegal, Alexandria Technical College, Alexandria, Minnesota PERSONAL ATTRIBUTES

* Served on Safety Committee for Community Memorial Homes

* Served on Event Planning Committee for Quinlivan & Hughes

* Awarded Paralegal Student of the year 2010

* Served as Vice President of Scholarship Committee for ATC PTK chapter

* Served on the Curriculum Advisory Committee at ATC 2008 and 2009

* Self-motivated

* Empathetic

RELATED WORK HISTORY

Receptionist/Administrative Assistant, Rihm Kenworth, Sauk Centre, MN: 2021-2022 Provided internal and external customers with an exceptional customer experience, while functioning as the central communication point for the office, incoming customers, vendors and office staff, answered busy multi-line phone, routed calls, took messages and provided basic information to callers, directed callers to appropriate department or individual and/or individuals voicemail, balanced cash sales and credit card payments daily, prepared daily deposits and posted deposit to customers accounts, assisted corporate accounting department with various tasks, assisted Sales department with weekly trucks sales inventory, handled all office supply orders and requests for supply orders, created purchase orders as needed, received daily mail and was responsible for distributing mail to appropriate individuals, completed duties of office “Safety Champion” and all other administrative assignments as given. Jessica Olson resume 2

At Home Handwriter, Aria Calls and Cards, St. Cloud, MN: 2017-2019 Seasonal work at home-position handwriting cards for non-profit clients. Human Resources Coordinator, Anderson Trucking Service/Doherty Top Talent, St. Cloud, MN: 2017-2018

Provided administrative assistance to Human Resources department for a large trucking company. Benefits tracking, planning employee events, onboarding of new employees and various other tasks as assigned by department leads. Call Center Representative, CentraCare Call Center/Doherty Top Talent, St. Cloud, MN: 2017 Provided scheduling support to patients via telephone, Emaill and chat room. Scheduled appointments on Epic for several clinics within the CentraCare Health System, verifying protocols and scheduling requirements for each doctor within the clinic, transferring caller questions to specific nurses and departments, confirming patient demographics and insurance information.

Front Office Manager/Legal Assistant, Uphus Law Office, Melrose, MN: 2013-2014 Assisted clients on the phone and in person, assisted attorney and two paralegals with preparing and proofreading documents, transcription of oral dictation, scheduled appointments and meetings, opened and distributed daily mail, maintained office and file tickler system, pulled files for attorney review, prepared attorney time sheets, recorded payments and accounts payable into Quickbooks, various other duties as assigned with the overall support related to Real Estate and Title law.

Legal Assistant, Blattner Energy, Inc., Avon, MN: 2011-2012 Provided administrative support to the V.P. - General Counsel preparing energy related contracts, assisted with scheduling and preparation of various meetings, calendar management, provided support to field staff interpreting language in contracts, as well as preparing and submitting monthly invoices and lien waivers for payment. Legal Secretary, Quinlivan & Hughes, P.A., St. Cloud, MN: 2010-2011 Provided administrative assistance in the preparation of files, as well as preparation of documents, memos and correspondence through Practice Manager office operating system. Scheduled appointments with clients, managed calendars, planned travel and prepared billing statements for two attorneys and a paralegal. Administrative Assistant, American Family Insurance, Sauk Centre, MN: 2005-2006 Obtained licensure for Property and Casualty Insurance production. Provided service to customers on the phone and in person, provided follow-up in the processing of claims, processed payments. Member Service Representative, Central MN Credit Union, Sauk Centre, MN: 2002-2005 Provided customer service to members on the phone and in person, maintained and balanced a daily cash drawer, completed daily balancing of the vault and opened new accounts. Ordered branch office supplies as well as break room supplies as needed.

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