Ms Bon-Jerald Jacobs

adu9d8@r.postjobfree.com

252-***-**** (Daytime)

**** ***** *** ** #*

Greenville, NC 27834

Personal Details

Date of Birth:

3rd May 1960

Skills

Admin & Clerical Jobs - Administrative Assistant, Office Manager

College Grad - Business, Management, & Marketing

Accounting - Accounting, Accounts Payable, Accounts Receivable, Bookkeeping, Reporting

Government - County, State

Human Resources - Entry Level HR, Training & Development

Social Care/Services - Care Manager, Manager, Social Work Assistant

Work Experience

Tax Preparer

03/1985-Present

Informing clients or employers on the tax preparation process, collecting relevant financial records, including pay stubs and income statements, inputting data from financial records into tax return software or databases, using applicable federal, state and local tax law to determine deductions and how much each client will pay or earn on the return. Completing and filing tax documents with appropriate agencies, like the IRS, state and local government entities. Acting as a representative for clients with applicable agencies as required, and building customer relationships to promote and expand the business.

Office Manager/Shelter Coordinator

Sampson County Domestic Violence Shelter in Clinton NC

August 1998 to August 2003

Accepted applications for positions in the shelter. Interviewed clients, gathered data such as criminal background check, job history, and reference information. Training of new employees. Implemented and created a policy and procedures manual for new and old staff, ordered all office supplies, assistant to the Director.

Income Maintenance Caseworker II

Cumberland County Department of Social Services in Fayetteville NC

November 2003 to November 2006

Interviewed clients for services including Food stamps, Medicaid, Work first (monetary. Gathered data for local and national resources to approve or disapprove clients for benefits. Closed cases based on data from other resources shared within the agency and information obtained from other agencies.

Social Worker I

Pitt County Dept. of Social Services in Greenville NC (Present employment)

November 2006-Present

Scheduling appointments for Medicaid Transportation for Family and Children recipients. Appointing vendors to transport clients to appointments in town and out of town. Make preparation for families to stay at hotels, Ronald McDonald House, and meal passes when out of town trips to hospitals are necessary. Assisting clients in getting help with traveling by giving them a voucher for gas. Updating Medicaid recertification to ensure clients are still able to receive medical transportation. Set up new clients on a daily basis and ensure the safety of the clients.

Social Worker I

Cumberland County Department of Social Services in Fayetteville NC

December 2005 to August 2006

Interviewed clients for day care services provided through county funding as available. Issued vouchers for qualified applicants. Completed changes reflecting clients’ information provided by other units and from caretakers of children. Completed quarterly reviews and reports, maintained caseload on an average of 300-400 clients.

Income Maintenance Caseworker II

Pitt County Dept. of Social Services in Greenville NC (Present employment)

November 2006-August 2008

Responsibilities include interviewing and obtaining information from clients to receive Food stamps benefits. Research information, gather data from state agencies within organizations and out-of-state agencies to help create a file and analysis data needed to approve or disapprove client for benefits. Maintain an active case load of 300-400 applicants.

Social Worker I

Pitt County Dept. of Social Services in Greenville NC (Present employment)

August 25, 2008 –Present

Responsible for collating all transportation appointments for Family and Children Medicaid recipients. Process, analysis, and update data to provide transportation for needy families in and around Pitt County and out of county trips. Scan data into computer. Update information for families that attend therapy and various health care appointments. Verify data needed to assess clients for medical transportation.

Education History

Sampson Community College in Clinton NC

August 1992 to August 1996

Mount Olive College in Mount Olive NC

March 2001 to December 2003

Troy University in Troy AL

August 2005 to October 2008

Qualifications

Qualification

Grade Achieved

Master's Business Management & Human Resources

3.8

Associate Administrative Office Technology

3.5

Bachelor of Science Business Administration & Management

3.5

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