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Customer Support Chain Coordinator

Location:
Ravenna, OH, 44266
Salary:
15 - 25
Posted:
February 10, 2023

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Resume:

Robin C Bernhard

OBJECTIVE

Electronic Test Equipment Technician, Manufacturing Supervisor/Manager.

SUMMARY

An experienced test equipment technician in the areas of scheduling, inventory control, fabrication, repair and preventive maintenance. Other experiences include many years as a department supervisor/manager within the manufacturing and hospitality environment. Professional Employment History

Midwest Circuit Technology - Aurora, Oh

11/07 - 6/12 Sales Representative, Equipment Maintenance and Repair.

• Perform preventive maintenance on Incircuit and Functional Test fixtures.

• Develop and support the sale of Incircuit and Functional Test fixtures.

• Provide customer support as needed.

• Maintain a working relationship with established customers.

• Provide consultations to promote business relationships

• Order and maintain a working inventory of materials

• Follow up on all sales calls

• Continually establish new leads for follow up

Rockwell Automation - Mayfield Heights / Twinsburg, OH 08/97 - 07/07 Incircuit Test Sr. Technician - Operations Test Engineering

• Responsible for the scheduling, procurement of materials and fabrication of Agilent 3070 In-circuit Test fixture development.

• Worked across all RA manufacturing plants to leverage costs and fixture deliveries.

• Delivered $40K in cost savings annually through sourcing negotiations and alternative suppliers.

• Produced 40-50 fixtures with a total budget of $32K annually.

• Performed fixture drilling using CNC controlled milling center.

• Produced CNC milling programs.

• Completed routine reports, logs and other documents as necessary.

• Provided ATE Fixture support to Twinsburg, Milwaukee and Dublin manufacturing sites.

• Analyzed current processes and procedures. Suggested, implemented and monitored improvements.

• Performed training for the above functions as appropriate.

• Maintained proper levels of fixture material inventories.

• ISO 9000 Internal auditor.

02/91 - 08/97 Manufacturing Associate

• Within the EMS BP Cell, responsible for manufacturing, assembling, troubleshooting PCB’s.

• Operation and maintenance of production equipment.

• Participated in team decisions and functions within a team environment.

• Identified and corrected quality issues.

• Increased technical / professional skills through training offered in machine and soldering operations. Included are troubleshooting process and machine issues.

• Effectively trained piers to troubleshoot and maintain process equipment.

• Wrote and implemented PM procedures and schedules.

• Wrote PCN’s to ensure product quality meets workmanship standards.

• Wrote Cost Avoidance proposal effectively saving the 1771 Rack Cell 10k annually.

• Assisted in production scheduling.

BROCKWAY PLASTICS - Goleta, CA.

Manufacturing Supervisor

• Within the plastics extrusion and injection molding department, responsible for production quality and quantity.

• Supervised all phases of employees, assigned department activities, monitored, trained, evaluated and promoted.

• As a troubleshooter, identified operation weaknesses and implemented corrective actions.

• Established and wrote policies and procedures.

• Set up, tested and evaluated existing and new equipment.

• Ordered materials and supplies used for production.

• Supported and communicated facility goals.

• Maintained a safe working environment.

• Completed projects on time and within budget.

Education

Cambria Rowe Business College - Johnstown, Pa.

Associate Degree in Accounting

Hiram College - Hiram, OH

Currently at a junior status. Working towards a Bachelor of Science degree in Computer Systems Management.

References available upon request.



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