Service Representative Customer
Resume:
Decobra Burton
Tampa, FL *****
adu98x@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Health Plan Services - Tampa, FL
November 2020 to March 2022
Health insurance specialists are primarily responsible for utilizing patients' electronic health records to code medical procedures and examine insurance claims. ... It's their overall duty to follow all regulations and coding procedures to allow for prompt payment of medical services. Team Leader
Circle K - Tampa, FL
July 2019 to August 2021
• Create an inspiring team environment with an open communication culture.
• Set clear team goals.
• Delegate tasks and set deadlines.
• Oversee day-to-day operation.
• Monitor team performance and report on metrics.
• Motivate team members.
• Discover training needs and provide coaching.
Home Health Aide
Kare One Developmental Services - Brandon, FL
October 2017 to March 2019
• Helping with personal activities, such as bathing, dressing and grooming.
• Light housekeeping, such as doing laundry, washing dishes and changing the bed linens.
• Shopping for groceries.
• Planning, preparing or serving meals.
• Providing transportation to doctor's appointment Shift Leader
Church's Chicken - Plant City, FL
June 2014 to September 2018
Shift Leader, or Shift Manager, is in charge of providing direct supervision to employees at shift- based companies to ensure the business operates correctly. Their duties include covering for employee absences, managing cash drops from the register and resolving problems that occur during their shift. Education
High school diploma
Cape Coral High School - Cape Coral, FL
February 2005 to May 2005
Skills
• Cash Handling
• Retail Sales
• Team Management
• Safe Serv
• Leadership
• Supervising Experience
• Mentoring
• Shift Management
• Store Management Experience
• Organizational Skills
• Management
• Stucco
• Driving
• Customer service
• Typing
• Debits & credits
• Human resources
• Home Care
• Employment & labor law
• Customer support
• Documentation review
• Communication skills
• Computer skills
• Windows
• Data collection
Certifications and Licenses
CPR Certification
AED Certification
Food Handler Certification
Assessments
Customer focus & orientation — Completed
August 2021
Responding to customer situations with sensitivity Full results: Completed
Basic attention to detail — Completed
July 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Cashier skills — Familiar
July 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar
Retail customer service — Completed
June 2021
Comprehending and responding to retail customer needs Full results: Completed
Work style: Reliability — Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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