CONTACTS
********@*******.***
Buckeye, AZ 85396
AREAS OF EXPERTISE
Operations Management
Staff Supervision
Inbound/Outbound Logistics
Process Improvement
Continuous Growth/Profitability
Regulatory Compliance
Training and Development
Package Handling
Loading/Unloading Freight
Customer Service/Satisfaction
INTERPERSONAL SKILLS
Communication
Analytical/Problem-Solving
Time Management
Multitasking
Critical Thinking
Teamwork/Collaboration
Leadership and Management
Planning and Organization
Empathy/Adaptability
People Management
Quick Learner
EDUCATION
Attended Rio Salado College, Tempe,
Arizona, in pursuit of a Bachelor of
Science degree
High School Diploma
General Education
Buckeye Union High School, AZ
TECHNOLOGY
Microsoft Office Suite Apps
NOVAtime (workforce management
and timekeeping solutions)
SALLY YOCHAM
SUPERVISOR
PROFILE
Experienced, goal-driven professional committed to accomplishing competitive corporate objectives and high customer satisfaction. Competent in inbound/outbound shipping, package manipulation, truck loading, vendor relations, and operations. Ability to instruct and develop employees while holding them accountable for safety, efficiency, and attendance. Track record of planning and executing daily business operations, including personnel training and development, upholding corporate productivity, customer service, communication, and safety standards. Strong potential to direct teams in setting priorities and achieving organizational success.
PROFESSIONAL EXPERIENCE
TRAINER/SUPERVISOR Jan 2022-Present
United Parcel Service (UPS), Goodyear, AZ
Joined UPS in January 2022 as a Ground Handler. Rapidly grew and was promoted to Trainer in April and Supervisor at the end of October 2022 based on excellent leadership and performance in the previous positions.
Provide innovative and effective leadership and foster a functioning working relationship with all levels of staff within the company to ensure high yield, accuracy, and adeptness. Analyze load prediction volume projections to guarantee sufficient personnel and review daily operational reports to manage output and functioning. Generate all nightly production-related reports.
Built and nurtured a dynamic, team-based setting emphasizing employee participation, interdepartmental cooperation, and continual improvement.
Served as a liaison, lobbied at all levels, and promptly satisfied the employee, department, and organization's needs.
Enforced rigorous compliance with safety rules and procedures and operated under department, station, corporate, and OSHA regulations.
Introduced new staff to the working procedures and policies of the organization.
Facilitated individual and group training sessions for new and returning employees at multiple district locations.
Established and maintained an intensive cross-training program to foster growth, increase adaptability, and guarantee backup coverage for essential tasks and procedures.
Mentored employees and augmented their skills, resulting in a more efficient operation, better-trained staff, and enhanced customer service.
Controlled and coordinated the delivery of all incoming shipments and developed load plans for outgoing shipments.
SUPERVISOR Feb 2019-Dec 2021
Round-2-It Construction, Buckeye, AZ
Started as a Helper and ended as a Supervisor in charge of the crew, ensuring that projects were executed skillfully, on schedule, and within budget constraints.
Completed several high-quality renovation projects, from kitchen remodeling to bathroom finishing, safely, efficiently, and professionally.
Organized records, purchased and tracked supplies, and reduced expenses.