Linda K. Glass

Westerville, Ohio *****

740-***-**** © 614-***-**** (h)

Endeavoring to be effective within the Human Resource field supplying professional services to employees and Clients within a creative, innovative environment. Promoting personal and professional help according to human services policies, procedures, and guidelines. Employment descriptions/Skills

7/ 2018 Currently – Talent Acquisition Specialist Executive level, SAS-Ohio branch, Company force to scale back on new hires, as a result of Conv19, job required me to work closely with the Staff Director, collaborate and consulting, recommended strategies that will help the company identify targets for recruiting potential candidates, develop sourcing pools by utilizing social media ads, zip, monster, indeed etc. Interview potential hire by creating assessments pertaining to job description, which allowed me to identify key performance factors, in selecting new hire. Daily follow-up with new hires regarding onboarding questions or errors of documents. I Utilized my Administration and human resources skills daily., this job required critical thinking and screening of applicant interviews being conducts with regards to their skills, communication, passion, and team adaptability of role, job placement and recruitment. I reviewed and entered data of employee testing, documentation of background checks, and completed a new hire package. I work closely with managers of various departments with regards to job posting dates, closing dates, salaries, and benefits offered to be discussed during the recruitment process. I travel to various events networking, job fairs, social functions, business meetings throughout Ohio, regarding city, state and government update pertaining to new labor laws, etc.,

Admission Representative ITT Technical Institute College 4/2017-2019 College closed doors College Recruiter and Academic Advisor 4/20-15 - 12/2018 ITT Technical Institute Admission Rep4 Assist students with transiting from high school to college through admission process and required exams for enrollment. Screening of students for college placement based on academic credentials within the guidelines of undergraduate and transfer admission. Finalize overall decision of enrollee admission through verification of financial aid, loans, and Pell grants. I provided guidance regarding students, scholastic decisions, and scheduling of recommended courses for class term. I utilized the enrollment tracking system regarding students' advancement, development, and documentation of student’s records and reports of student progress and enrollment. I also assist students in reviewing and completion of enrollment exams. I aided new recruits in selecting a program that was based upon their academic strengths with regards to the program of study that was achievable, and a fit of the student's overall success.

6-2007- 9-2016

C.A.R.E. Programs- Director of Admission/Collegiate Consultant Assist High school students with transiting from high school to college through admission process, needed exams for enrollment. Screening students for college placement is based on academic and athletic ability. Manage recruitment of applicants within the guidelines of undergraduate and transfer admission. Finalize overall decision of enrollee upon admission through verification of loans, grants, government aid. Participate in Internship program while holding current position for education program, which was 4 days a week, upon completion program I continue in my current employment. 12/2007 -5/2008

Internship program: Delaware County Jobs and Family Services: While attending this Internship, I Utilizes my customer service skills, in helping applicants in program requirement, Interview and screen applicant based upon needs, within the guideline of State Ohio. Workforce development programs, Assist program director with educational and orientation class for TNAF development program. Verify documentation of client’s information prepare work vouchers for program applicant with regards to weekly job search. Respond for answering incoming and interoffice calls about program policies and procedures question. Supervise resources room for workforce development applicants, helping in use of computer for web search of job posting, completion of resume, and basic keyboarding skills. Advised applicants in usage of kiosk, for verification of documents received for daily review.

9/2006 – 5/2007

Substitute Teacher, Harvest Prep Schools, and Columbus Public Schools/ 1999-3/2002 Develop, and implement Curriculum for students within course guidelines. Create a safe learning environment for students within the classroom, Show areas of challenge in students’ development. Prepare monthly lesson plan to implement for classroom teaching. Also create classroom curriculum that supplements students during teachers' absence. Prepare monthly reports for review by supervisor. Conduct parent teacher conference about student progress and grades. Prepare student assignments, data entry of grades to academic record. Attended teacher’s meeting weekly about feedback from staff and administration for implementation of updated, or recent programs for students. 4/2002 -11/2002

Children Hospital Ambulatory Registration Specialist/ Medical Records Utilizes customer service skill through intake of patient admission. Process insurance verification, prepare documentation according to hospital procedures for admittance. Prepare medical chart for recordkeeping during patients visit and review by Physician for medical billing and coding. Use data entry skills daily for entry of all medical coding and billing of medication and procedures administered during patient visits. Scheduling of clients follow up visits with attending physician, filing and recordkeeping of charts used daily per doctors. I also travel to the children's hospital close to home clinics to cover assignments in employees absent. 4, months after accepting this employment I was offer the position of medical record manger which needed set up of medical record office for children and teenage clinic at Children Hospital (broad street office) this office was set to aid seventy-five doctors and Clinical Psychologist in preparation of patient visit. I set up a medical record room that held medical charts with proper coding, doctor information for easy billing and tracking process for data entry daily.

12/2002-6/2003

Kelly Home Care Service (Ohio home base office)

Kelley Homecare Service office 2020 Dublin Grandville rd. process new clients and verifying medical insurance for home health aide and register nurse in home care program. Manage new hire with regards to State of Ohio, testing for home health Aids, and License Nurse, and current employees, onboarding procedures, testing, fingerprinting, and background check for employment, service new client accounts, answers and responded to all troubleshooting question about employment, accounts, and charts documentation.

Splendor Continue Education Program 2/1990 -10/2002 Program Director Responsible for daily operation of continue education program, which involved implementing of policies and procedures according to the state of Ohio for national accredited operations. Screening applicants as part of enrollment process required by the state. Also manage hire of instructors with required license, and certification for specific program needs. Process and verify financial aid requirements according to federal program guidelines and deadlines. Conducting daily, weekly, and monthly meetings via conference calls or onsite w regards to feedback and development of company progression of enrollment, sales, services, and marketing strategies. Developed and implemented Curriculum for classroom instruction and help clients by giving daily services. Find target areas of challeng students with regards to improving skill development. Prepare marketing approach for advertisement of curriculums and services offer the public, future students, and clients. The job required marketing strategies and excellent customer service skills. Education: Brown Mackie College AAB Business 1984

Liberty University Psychology Education Program

Vocational Instructor License State Board of Education Ohio 1999 Certification Life Coach/ Counseling Liberty University Certification Human Resources Management 1994

Certification Program Education State of Ohio 2005