PEARL REDDY

Home : 031-*******

Cell : 072*******

Email : adu93u@r.postjobfree.com

Address : ** ****** ****, **********, ******,4091

EXPERIENCE

Senior Credit Controller/ Debtors

Handling a large client portfolio of Corporate, medium & small businesses.

Daily banking and allocation of payments of cash, eft, and cheques.

Reporting directly to the Branch Manager, Financial Manager and MD.

Ensure that all related queries for proof of delivery, goods returned, rebates or claims are resolved within a reasonable time frame. Petty cash, payments, purchases for office.

Raising Credit and Debit notes, Invoices, Refunds, Allocation of credit limits.

Liaise with MD, Financial Manager, Branch Manager, on issues related to Debtors control.

Liaise with Sales staff, regarding status of accounts and discuss overdue accounts.

Daily telephonic collections and recording of such action on system.

Processing daily receipting and ageing debtor’s accounts correctly.

Daily assistance to other departments such as Sales and Technical.

Maintaining debtors aging according to terms and credit limits.

Reporting of default payments to H/O, and Manager.

Meet monthly collection targets and reduce number of days sales outstanding.

Minimize credit risks, Issue Final Demands.

(Period: November 2016 to May 2021

Previous Company- Nashua Durban - 16 years

Credit Control - July 2008 to October 2016

Legal Administration-Bad Debt Collections

Legal Debt collection, reporting to attorney Mr Aresh Devchander.

Payment to Sheriff and liaising with the Sheriff in respect of accounts.

Liaising with tracing agent, attending to queries related to tracing.

Knowledge of Debt Collection procedure’s in the Magistrates Court.

Legal typing of Court processes in defended matters.

Placing and removal of customers on ITC- trans-union.

Negotiating with debtors in regards to settlements.

Liaising with Debt collectors in respect of payment offers.

Drawing files timeously to comply with time limits to court procedures.

(Period: December 2006 – June 2008)

NASHUA DURBAN

Meter Reading Supervisor

Managed 7 meter readers and reporting to Service Director Mr Clive McClain.

In charge of all meter related billing queries for all related Franchises.

Manual editing and capturing of meter reading - Company Revenue.

Undertake administrative duties to support Sales and Technical staff.

Daily banking of Receipt vouchers, cash and cheques.

Provide support to customers and Franchises.

Preparation of salary for meter readers.

Contract updates and liaising with the Contracts Department on status of machines.

(Period: December 2004 – November 2006

EDUCATION

Completed matric in 1987- Centenary Secondary

Durban Institute of Technology – Basic Word and Excel certificate course

Trade Test - Cator Manor Technical College

New Horizons Computer Centre – Introduction to Word

Sage Intelligence – Discovering Excel 2010

Ken Mills & Associates - Credit Management Training

Collection Strategies & Techniques

Compliance Online:

Protection of Personal protection Act

Consumer Protection

Introduction to the National Credit Act

Anti Corruption

Competition Law

SKILLS

Team Player with good interpersonal skills

Good written and verbal skills

Good numerical ability

Effective organizational skills and time management skills

Effective verbal, listening and communication skills

Competent negotiating and conflict handling skills

PERSONAL ATTRIBUTES

Honest, trustworthy and respectful

High level of perseverance

Competent with regards to cultural awareness and sensitivity

Ability to meet with and solve customer queries/complaints.

Reliable, Committed, and mature

REFERENCES

Markus Van Den Berg – Branch Manager - Criterion Equipment

Cell: 083*******

Judith Swart – CASE & Criterion Branch Administrator

Cell: 084*******

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