Objective: To obtain a position that will utilize my experience and skills to bring growth.

Education

**** ***** ******** ****** ~ Business Administration

**** ****** ********* ** ********** ~ Microsoft Suite

2003 Passaic County Technical Institute ~ GED

Experience:

Scan Global Logistics ~ Import Specialist ~ 04/2022 ~ 8/2022

Open files for ISF prior to shipment boarding vessel, ensure proper documents (COI, PL, BOL, Telex Release HBL, MBL, and Cargo Manifest) were in order and correct HTS, required before submitting to US Customs entry – US Custom Brokerage.

Track and Trace vessels such as MSC, Maersk, CMA CMG, Yang Ming, Hyundai. Forward 7501 entry and cargo release (ACE) over to the carries and terminals to ensure release in a timely manner. Request payment for Ocean Freight charges via Pay Cargo, Forwarder the D/O to the Truckers, distributors, warehousing, Merge files for invoicing and billing, recapped.

Axis Global Logistics ~ Customer Service Representative ~ 08/2021 ~ 04/2022

Prep secure shipping material kits for pick up events for Morgan Stanley.

Create UPS labels for shipping of kit. Keep spreadsheet of jobs created, Track and trace kits on UPS website. And/or book air cargo when needed.

Create job orders in the system called ETA, Tracked and traced shipments.

Enter orders; send alerts to agents for pick up and/or delivery.

Sent routing instructions to vendors, Apply charges where applicable.

Ceva Logistics ~ Ocean Import Customer Service ~ 02/2021 ~ 4/2021

Worked with CFS to coordinate and monitor the release of goods at the terminals

Communicated with overseas agents to ensure proper pre-alerts such as CI,PL, BL,MBL, Telex HBL,

Tracked and traced cargo on vessels and provided updates to clients/customers.

Sent DO to truckers and A/N to Broker for custom clearance.

Maintained shipment files and ensured billing was completed within a timely fashion.

Pilot Freight Service ~ Logistics Customer Service Coordinator ~ 02/2011 ~ 10/2020

Resolved 50+ weekly customers inquire via phone and email, consistently exceeding targets. Trained and mentored 3 new employees on eWMs portal and in house system called Navigator.

Obtain rates for accounts on beyond shipments needing assembly; Issued rates on LTL, NDA for both inbound and outbound; Set up shipments for LTL via FedEx, Forward Air, Southwest, DHL or dedicated trucks, depending on accounts;

Set up deliveries appointment whether truck load or case count via portal for distributions center such as Wal-Mart, Sam’s Club, CVS, and Costco.

Clerical work such as, order entry, POD, Scanned HCPOD/SHBOL. Requested RA on damage freight; worked closely with Sales Account Managers to provide updated pricing requests for pre/post on boarding

Maintained an accurate inventory on existing accounts such as Integra Medical Center, GE HealthCare, and Sartorius via eWMS. Kept a monthly record of profit pool shipments; work daily on problem notification issues on bill of lading, like obtaining missing reference number, submitted invoice corrections due to rate errors or billing.

Handled traded shows ensuring proper documents were turned over on a timely manner in order to avoid a “force out”. Ensured drivers show up at the Marshalling Yard or/and at the show. As well as working alongside with the exhibitors such Freeman, GES. Covering area from New York, Las Angeles, California, and Canada. Review verification documents for clearance on import/export on Canadian Shipments

Skills

Excellent organizational and communication skills, Ability to multi-task, Strong analytical, problem-solving, Knowledge of Warehouse and Transportation Operations, Fluent in Spanish, Microsoft Suite, Familiar with AS400

References

References are available on request

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