Customer Service Barista

202-***-**** ****.*.****@*****.*** Washington DC

SKILLS & QUALIFICATIONS

● Committed: Demonstrates dependability and shows a strong sense of urgency in regards to obtaining results; willing to commit to whatever it takes to get the job completed successfully; takes responsibility for actions and achieves results; has the ability to overcome obstacles

● Customer Focused: Commits to meeting the needs and expectations of the organization’s internal and external customers; builds and maintains a customer base; delivers the highest level of customer service; searches continually for ways to increase customer satisfaction and performance outcomes

● Flexible: Adapts and changes the course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, and unexpected events; maintains objectives amidst shifting priorities

● Proactive: Addresses issues and opportunities without supervision; focuses on desired results and accomplishments, Very self-motivated

● Collaborative: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team’s decisions; contributes to the team’s effort

● Success Courses: Media Programming, Broadcast Productions, Journalism, Critical Writing, Communication Skills, Radio/TV Production, Public Relations, and Leadership Work Experience

Theater

Washington DC

Costume Department

06/31/2016-08/31/2016

Job Description

● Finding costumes for actors

● Customizing costumes

● Helping backstage (a few were selected)

WM&G Studios

Daytona Beach, FL

Internship 9/2021-5/2022

Job Description

● Editing Videos

● Editing Pictures

● Lighting

● Production

● Backstage step up

● Photography

● Adobe

Starbucks

Washington Dc Barista 02/2020 – 04/2020

Job Duties:

● Greeted customers in a friendly manner.

● Managed finances and facilitated food and drink orders

● Prepared and served beverages, ranging from simple to elaborate requests.

● Answered and responded to all customer inquiries

● Promoted and recommended menu options to customers

● Maintained very organized and sanitary work environment Boys & Girls Club of Greater Washington

Washington DC, Counselor 1-20-21 – 8/8/22

Task

● Ensuring club members are logged into classes and completing classwork.

● Creating fun activities and events.

● Creating lesson plans

● Leading Field trips

● Mentoring children from ages 6 to 18

Volunteer Experience

● Washington DC WHUR Food 2 Feed Annual Food Drive – Volunteer 11/2019

● Catholic Charities Annual Children’s Coat Drive – Volunteer 9/2020

● Community for Creative non-violence (CCNV) - Hypothermia Volunteer 12/2021 EDUCATION & CREDENTIALS

Paul Dunbar High School

08/2014 - 06/2018

Washington, DC

Bethune Cookman University

06/2018 -08/2022

Daytona Beach, FL

● Credits Earned toward Mass Communication Bachelor's Degree

● Member of Zeta Phi Beta Sorority Inc.

● Scholar Athlete in track and field program

● Member of Posse community service organization

Member of Zeta Phi Beta Sorority Incorporated

Roles:

● Secretary

● Historian

Skills

● Fundraising

● Leadership

● Problem-solving

● Teamwork

● Community service

● Excellent communication skills

POSSE Community Service Org.

Roles:

● Co Historian

Skills

● Fundraising

● Leadership

● Problem-solving

● Teamwork

● Community service

● Excellent communication skills

Description:

● Distributing food to the homeless.

● Dorm Rushes

● donation boxes in Marshall’s on

Skills & Experience

● Photography

● Video Editing

● Child Care

● Print Modeling

● Adobe Photoshop

● Basic Computer skills

● Camera Crew

● Production

● Lighting

● Animals Care

● Communication

● Service

Contact this candidate