Medical Assistant Phone Operator
Resume:
Hoku Reno, Nevada Santella
adu8zr@r.postjobfree.com
Objective
To obtain a secure and growing relationship within a strong organization where I can leverage my skills, achievements, strategic thinking, and talent to the success of the business. Profile
I am a hard working, dependable team-player with a positive attitude, detail oriented, a quick learner, and able to multitask in a fast paced environment. I have over 25 years in the medical and visitor industry as a Clinical Case Manager, Medical assistant, phone operator, hospital in-patient phlebotomist, accounts payable and receivables, group billing and hotel reservations, along with sales and marketing for both casino and visitor industries. Education
Associates Degree: Healthcare Administration 2003-2005 Point of Care Analyst License# 23873-PCR-5
Laboratory Assistant License# 41926-AL-5
Computer Skills: Word, Excel, Publisher
Employment Experience
CLINICAL CASE MANAGER, RENO-SPARKS TRIBAL HEALTH CENTER 3/1/2017 — 1/27/2023
• Coordination of treatment, process referrals to the most appropriate facility to help patients access the right level of care to best meet their healthcare needs.
• Work closely with patients, providers, hospitals, and insurance companies, authorizations for both medical and prescriptions, patient education, scheduling appointments, utilization reviews, and problem solving.
MEDICAL ASSISTANT, SWEETWATER PAIN AND SPINE SPECIALISTS 9/1/2014- 02/20/2017
• Prepare patients for procedures, assist physician in fluoroscopy suite.
• Escort patient to exam room, take vitals, gather medical history, record in electronic medical record.
• Specializes in Medical Administrative duties to include phone triage, prescription refills, obtain and prepare release of information documents, coordinate referrals, prior authorizations, and medical coding.
• Provides a calming environment by alleviating patient’s anxiety through education and problem solving by effective communication.
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