It Intern Network Consultant
Resume:
adu8x3@r.postjobfree.com
https://linkedin.com/in/alban-mountou/
https://eportfolio.mygreatlearning.com/alban-mountou Durham, NC
Experienced Lab Engineer with a demonstrated history of working in the information technology and services industry. I have a good knowledge and understanding of cloud technologies, programming, storage, python, and environment as Linux server and Windows. Interested in cybersecurity field and Networking. EXPERIENCES:
Lab Support Engineer II
Dell Technologies - Durham, NC
January 2022 – Present
• Perform hands-on troubleshooting and replacement of suspect failed, host installation, configuration, and zoning.
• Manage Switch devices by creating different collision domains, creating groups port with EtherChannel, inspecting ports, and any issues on the switch.
• Create and manage virtual machine using VMware ESXi
• Identify and fix underlying hardware, infrastructure, and configuration issues on hosts, storage arrays, networks, or SAN.
• Support remote and local lab teams who do the physical installs (and use our tools) when they encounter issues beyond their expertise.
• Install and test news equipment.
• Track and document issues and solutions that I encountered to assist team members and train new engineers.
Network Lab Engineer
CISCO - Morrisville, NC
2022 June – December
• Responsible for recreating customer networks and providing Layer 1 and 2 troubleshooting support in the CALO lab.
• Establishing remote console, telnet, and FTP / TFTP access through backbone infrastructure.
• Install Image, licenses and performed basic configurations for Cisco Catalyst 2800,2900, 3600, 6500, Cisco Nexus N9k, N3K, N2K, N7K - Cisco ASR-9k and ASR- - Cisco Firepower and ASA
• Research hardware, Interconnect physical layer components, software compatibility, line card, and supervisor.
• Troubleshoot connectivity issues between cisco devices. ALBAN MOUNTOU
IT Intern
MICROCRED – Dakar, Senegal
April 2018 – August 2018
• Output & Document management to category 8/A of the collective trade agreement using T24 and EFS
• Report any bugs in the T24 application.
Network Consultant
Nogae Media – Dakar, Senegal
May 2018 – May 2018
• Cabling more than twenty computers using the cat 6 straight-Though cable and the RJ-45 connector
• Assuring that the connectivity between computer work perfectly. Commercial Advisor
Phone Group – Dakar, Senegal
September 2017 – January 2018
• Track customer orders
• Examine and intervene during exchanges between the customer and the seller.
• Help customers place orders.
• Report customers complaints
Commercial Advisor
PCCI – Dakar, Senegal
January 2016 - September 2016
• Sign up news customers for Canal+ Africa.
• Report any incidents on their subscription.
• Give advice about the subscription that matches what they like.
• Renewing customer contract.
IT Intern
HUAWEI – Brazzaville, Congo
November 2014 – April 2015
• Supervise the 3G network of Airtel while reporting any problems I encountered.
• Intervene in a place in case of breakdown or malfunction of a BTS.
• Assuring that the signal is establish and no important data are lost. IT Intern
CAPINFO – Brazzaville, Congo
August 2014 – December 2014
• Ensure the preventive and curative maintenance of computers and printers of the ministry of finance and Taxes.
• Cabling their network and assure that communications between host are established properly EDUCATION
Associate in Applied Science - Information Technology: System Security January 2020- May 2022
Alamance Community College, Graham- NC
Master’s degree - Computing and e Money System Safety Novembre 2015- December 2017
Institut Supérieur d’Informatique, Dakar- Senegal
Bachelor's degree- Computer Science
November 2012- July 2015
ESGAE, Brazzaville-Congo
SKILLS And Abilities
• Effective written and verbal communication and the ability to effectively interact with staff at all levels.
• Solid grasp and knowledge of networking systems such as routers, switches, firewalls.
• Understanding of and experience with Linux and Microsoft operating systems
• Hand on Programing / Scripting environment as python, Linux and Window
• Knowledge of application transport and network infrastructure protocols (IPSEC, OSPF, MPLS, BGP, TCP, UDP DNS, DHCP, IPAM, SSL/TLS, WINS, NTP, FTP, HTTPS, SMTP, LADP and Microsoft AD)
• Hand on virtual environment VMWare Sphere, ESXI
• General understanding of cloud technologies AWS and Microsoft Azure Certifications Cisco Certified Network Associate (CCNA) July 2021 to July 2024
AWS
June 2021 to June 2024
CCNA: Enterprise Networking, Security, and
Automation January 2021 to Present
CCNP
Bilingual: French and English
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