Loan Manager November 2023
Resume:
CIERRA
JACKSON
adu8wo@r.postjobfree.com
Port Arthur, Texas 77640
CONTACT
Dedicated worker with excellent
communication, time management
and computer skills. Aiming to
leverage my abilities to successfully
fill the vacancy at your company.
Frequently praised as hardworking
by my peers, I can be relied upon to
help your company achieve its
goals.
CAREER OBJECTIVE
Social Work Associate
Texas Health and Human Services, Port Arthur, TX
Loan Manager
Title Pro, Port arthur, TX
EXPERIENCE
September 2021 - March 2022
• Responded quickly to meet customer needs and resolve problems. Adhered to quality and service standards to support operational goals.
•
• Provided efficient and courteous service to customers at all times. Defined problems, collected data, established facts and validated conclusions.
•
• Worked with coworkers to complete tasks.
Met regularly with clients to support case plan accomplishment and
• reevaluate goals.
Completed forms and reports in compliance with federal and state regulations.
•
• Determined and verified eligibility for program services.
• Interviewed clients to obtain social histories and assess intake needs. Collaborated with clients to develop relevant and meaningful case plans.
•
• Conducted virtual appointments for clients unable to meet in person. Followed strict data confidentiality rules to keep client information
• secure.
Assisted clients with helping to identify rights and available programs.
•
Communicated with third-party agencies and providers for care coordination.
•
January 2018 - July 2021
Submitted applications to credit analysts for verification and
• recommendation.
Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
•
Marketed bank products to individuals and firms, promoting bank services meeting customers' needs.
•
Analyzed potential loan markets and developed referral networks to
• locate prospects for loans.
Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information.
•
• Updated credit and loan files.
Loan Manager
Advance America, Port arthur, TX
Approved loans within specified limits and referred loan applications outside those limits to management for approval.
•
Worked with clients to identify financial goals and to find ways of
• reaching those goals.
• Computed payment schedules.
Handled customer complaints and took appropriate action to resolve them.
•
Met with applicants to obtain information for loan applications and
• to answer questions about process.
• Ensured that were complete and accurate according to policy. Stayed abreast of new types of loans, financial services and products to better meet customers' needs.
•
Explained to customers different types of loans and credit options
• that were available, as well as terms of those services.
• Determined write-offs for collection agencies.
Conferred with underwriters to resolve mortgage application problems.
•
Maintained and reviewed account records, updating and
• recategorizing them according to status changes. Contacted applicants or creditors to resolve questions about applications or to assist with completion of paperwork.
•
Contacted borrowers with delinquent accounts to obtain payment in full or to negotiate repayment plans.
•
Calculated amount of debt and funds available to plan methods of
• payoff and to estimate time for debt liquidation. Matched individuals' needs and eligibility with available financial aid programs to provide informed recommendations.
•
• Reviewed billing for accuracy.
December 2016 - November 2017
Approved loans within specified limits and referred loan applications
• outside those limits to management for approval. Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
•
• Updated credit and loan files.
Submitted applications to credit analysts for verification and
• recommendation.
Handled customer complaints and took appropriate action to resolve them.
•
Met with applicants to obtain information for loan applications and to answer questions about process.
•
Analyzed potential loan markets and developed referral networks to
• locate prospects for loans.
Explained to customers different types of loans and credit options that were available, as well as terms of those services.
•
Obtained and compiled copies of loan applicants' credit histories,
• corporate financial statements and other financial information.
• Ensured that were complete and accurate according to policy.
• Computed payment schedules.
Worked with clients to identify financial goals and to find ways of
• reaching those goals.
Stayed abreast of new types of loans, financial services and products to better meet customers' needs.
•
Prepared reports to send to customers whose accounts were delinquent and forward irreconcilable accounts for collector action.
•
Marketed bank products to individuals and firms, promoting bank
• services meeting customers' needs.
• Authorized and signed mail collection letters.
Contacted borrowers with delinquent accounts to obtain payment in full or to negotiate repayment plans.
•
Maintained and reviewed account records, updating and
• recategorizing them according to status changes. Associate In Science Business Administration In Business Administration Candidate Colorado Technical University, Colorado Springs, CO High School Diploma
Port Arthur Memorial High, Port arthur, TX
Cosmetology In Cosmetology Business
Stilwell Technical, Tx
EDUCATION
Expected Graduation November 2023
GPA 4.5
May 2005
May 2005
Extracurricular Activities
• Cosmetology Completion Certificate
ADDITIONAL SKILLS
• Active Listening
• Critical Thinking
• Teamwork and Collaboration
• Complex Problem-Solving
• Money Management Assistance
• Time Management
• Microsoft PowerPoint
• Microsoft Excel
• Case File Management
• Performance Improvement
CERTIFICATIONS
• Cosmetologist
Contact this candidate