Assistant Hr Data Entry

Jamila Best

**** ***** ******, ********, ** ***** 718-***-**** ***********@*****.***

Personnel Assistant HR Assistant HR Coordinator

A reliable administrative professional with over 10 years of coordinating, training, and onboarding new staff. Exceptional customer service with internal and outside vendors. A resourceful, critical thinker with the goal of exceeding expectations. Proficient in MS Office Suite, Peoplesoft, Quick Books, SAP, and social media recruiting platforms.

Payroll

Customer Service

Onboarding Staff

Problem Solving

Formulating Strategy

Improving Performance

Coordination

Worker Compensation

Experience Highlights

SUNY Downstate Medical Center, New York, NY, 2017 – Present

HR/ Health Benefits Administrator

Works closely with The New York State Insurance Fund, Workers Compensation Board, The Department of Civil Service and The Office of State Comptroller.

Administer Biweekly new employee orientation.

Administrator for Workers Compensation.

Provide new employees with an explanation of benefits and instruct them on enrollment and fulfillment procedures.

Administrate COBRA, LOAs, and PFL usage and other issues as required by state regulations and legal requirements.

Assist employee with enrolling in retirement, medical, dental and vision insurance plans.

Inform employees of changes to the benefits structure.

Resolve employee issues with insurance providers and other benefits administrators.

Maintains the schedule and calendar for the Benefits Manager

Participate in educational courses, seminars, and in-service meetings to enhance HR skills

Attend meetings and conferences to enhance knowledge of state laws and policies.

Nine West Holdings, New York, NY, 2015 – 2017

Account Service /HR Coordinator

Supported management with trainings, special projects, client responses on claims, benefits and enrollment issues. Assisted with transition to new owner.

Assisted with activities such as presentations, job fairs, and employee in-house events

Scheduled background checks and drug screening appointments

Collaborated with management to execute improved method of communicating company policies, regulations, and processes

Investigated problems and initiates actions with appropriate departments; using sound judgement prevents further escalation.

Successfully resolved complex issues, escalated service issues from providers, employer groups, brokers, administrators, and internal staff to clarify products to client’s satisfaction.

Analyzed and developed creative solutions for specific problems with all related claim processing; involved cross-functional teams to resolve problems quickly.

SugarCane, Brooklyn, NY, 2007 – 2020

Restaurant Manager

Supervised 10-15 employees daily to guarantee customer satisfaction. Addressed any health violations. Opened and closed the establishment daily. Managed inventory and reordering.

Workers Compensation Coordinator

Coordinated special events.

Maintained the daily budget, petty cash, and all monetary transactions; ensured error-free reconciliation.

Assisted with processing payroll calculation and distribution of checks; recognized for stellar organizational skills.

Provided solutions for customer complaints and inquires; resolved concerns quickly and professionally.

Hercules Realty Group, New York, NY, 2006– 2008

Executive Assistant to the CEO

Was responsible for property listings and inventory.

Safely opened and closed office daily.

Managed the office during the CEO’s absence.

Maintained a very busy calendar for a CEO and CFO

Made travel arrangements, and sat in on meetings.

Orchestrated payroll, made deposits, maintained petty cash, and other monetary transactions accurately.

Skillfully managed 2 multi-line telephones linked to various companies and countries with precision and courtesy.

Efficiently completed a high volume of data entry for property listings and sales.

Banana Republic, New York, NY, 2003-2006

Account Services

Supported management special projects, pulled looks for clients, assisted the visual team with store resets.

Assisted visual team with transitioning store

Liason between flagship store and media outlets style team

Assisted with organizing special events

Investigated problems and initiates actions with appropriate departments; using sound judgement prevents further escalation.

Successfully resolved complex, escalated service issues from providers, employer groups, brokers, administrators, and internal staff to clarify products to client’s satisfaction.

Analyzed and developed creative solutions for specific problems with all related claim processing; involved cross-functional teams to resolve problems quickly.

Education

Bachelor of Arts in Business Administration – HR Management concentration, 2016

Brooklyn College, Brooklyn, NY

Associate of Arts in Science, Health Administration concentration, 2014

Brooklyn College, Brooklyn, NY, Honors

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