Customer Service Store Manager
Resume:
John Slavik
Noblesville, IN *****
*********@*****.***
To obtain a managerial career in the field of business that will utilize my knowledge, skills and abilities. Work Experience
District Manager in Training
Speedway LLC - Indianapolis, IN
November 2019 to Present
• Coach, mentor and train future leaders in the fuel and convenience store industry.
• Consistently drive company core values and goals to maximize employee and customer retention.
• Manages sales volumes of 70 to 100 million annually
• Utilized quarterly P&L statements to adjust and correct any opportunities. Store Manager
Fresh Thyme Farmers Market - Avon, IN
September 2015 to November 2019
• Opened the first Fresh Thyme store in the Avon, Indianapolis, Indiana community.
• Maintain the highest level of customer service.
• Aggressively drive store and company growth to over achieve budgeted financial results.
• Responsible for all facets of store operations, personnel, cash flow processes, ordering, merchandising and store cleanliness.
Store Manager/Grocery Manager
SVT. LLC
April 2001 to August 2015
* Promote and achieve sale objectives through proper merchandising techniques and training of associates.
* Develop weekly projections and budgets for store departments. P&L analysis monthly.
* Responsible for all grocery related ordering based on FIFO inventory control process.
* Developed a positive team culture to maximize store synergy with all associates. Non Foods/ Assistant Grocery Manager
* Managed account ledgers, schedules, and overall operations of the Health & Beauty and General Merchandise department.
* Merchandised displays to meet seasonal needs throughout the year.
* Maintained high standards of customer service, company goals and visions.
* Achieved quarterly budget goals on maintenance expenses. Education
Bachelor in Business Administration in Business Administration Indiana University Northwest - Gary, IN
December 2007
Skills
• Budgeting
• Profit & Loss
• Merchandising
• Databases
• Store Management Experience
• Management
• Forecasting
• Financial Report Writing
• Human Resources
• Recruiting
• Retail Management
• Pricing
• Sales
• Strategic Planning
• Operations Management
Additional Information
* Strongly self-motivated, enthusiastic and profit oriented
* Committed to maintaining quality and efficiency
* Computer knowledge: MS Word, Excel, and Outlook/Access databases
* Dedicated to successful work relationships between employees and employer
* Proficient in multi-tasking in a work environment
* Safely operated forklifts and manlifts for long durations of time
* Responsible for achieving sales goals, profits and managed revenues exceeding $30 million annually.
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